Chipotle Mexican Grill
Machesney Park, IL · Mexican restaurant
- Address
- Chipotle Mexican Grill, 1570 West Lane Rd, Machesney Park, IL 61115
- Phone
- (815) 282-1079
- Website
- locations.chipotle.com/il/machesney-park/1570-w-lane-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=2035
- Status
- Closes soon · 11 PM · Opens 10:45 AM Sat
Chipotle Mexican Grill is a restaurant located in Machesney Park, IL. It is one of 33 restaurants listed in Machesney Park. Its 3.8-star rating is slightly below the Machesney Park city average of 4.0 stars. It ranks #15 of 33 restaurants in Machesney Park. There are 10 photos associated with this location.
About Chipotle Mexican Grill
Chipotle Rockford Machesney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked,... More
Hours
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
Customer Reviews
I paid 22$ for a double protein salad bowl. Issue one, double steak and NONE of it is edible. Ever single piece is all fat and grisle. I have attached a picture for example. Issue 2, the bowl comes with guacamole and is NOT an extra charge. When mentioning this to the check out rep he starts laughing and shrugs his shoulders as if whatever. Not really a whatever moment, im already paying 22$ for something inedible. Had to ask for management to remove it. Place is junk.
Went in and had to wait for steak for a burrito bowl. After waiting over 10 minutes for the steak, they act like it comes out of their pay. Hardly put any on it and when asked to put a little more on, the girl put about 3 small pieces. They were out of brown rice, so had to settle for white. The 2nd bowl was barbacoa and it was so fatty I threw away most of it. For the price, you DO NOT get what you pay for!!!!
If you are ordering more than one or two items, its very difficult to keep everything straight. Staff is preparing food in a production line, but you're still at the beginning of the line giving rice choices. I had desired ingredients missing because of the confusion of trying to order 3 different bowls at the same time.
Three times I have online ordered and asked for and paid for double steak. Each time they charge me for it and put not even a full scoop on. Tried to give the benefit of the doubt tried fourth time and this time there is less than half a scoop. This is the first negative review I’ve ever given but this location is ripping people off intentionally. Save your money and go to restaurant that gives you what you pay for.
The staff was super friendly. There wasn’t a line and everything was fully stocked. They were out of lids and the cashier was so nice when I told him and came out immediately to restock them. Dining area was clean. Food was great.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.