Chipotle Mexican Grill

Decided to try this Chipotle since it was on my way home from work. At first, I noticed the employees didn’t seem to be in a good mood, but I assumed it was because it had been a long day and I came in late, so I gave them the benefit of the doubt. After placing and paying for my order, I asked for a water cup, and the employee literally threw the cup into my bag in the rudest way possible. When I got home, I was unpleasantly surprised to find stale chips and stale tortillas, which ended up giving me stomach pain and nausea. I have never experienced a stale tortilla before. I can handle unfriendly customer service, but I draw the line at improper food storage, which is why I’m making this review. I regret not asking for a receipt to report this directly to the company, but unfortunately

My husband had surgery at Menorah and my daughter went to pickup a to go order for us as we waited. Absolutely terrible food. Pictures will be better than words. Black carne asada. Hardly any chicken on the bowl. Incredibly disappointing given our already tough situation. We tried reaching out to their customer service and the chat was ended when we asked for a refund.

Absolutely skimped me. Ordered a salad bowl with extra cheese and veggies and they put a sprinkle of cheese on and a normal amount of veggies. Barely any ingredients and minimal lettuce. Chipotle has gone so far downhill I’m switching to Qdoba. I had to add ingredients at home when I picked up the order.

Service was very poor. I noticed a extreme difference of standard of service I received. While I was in the middle of ordering my meal staff walked away and treated me as if I was an after thought. The store could be cleaner, the soft drink station isn't working properly. One drink option was completely out no Mr. Pibb not sure how this store has been managed. I see why this location has such a lower rating compared to other Chipotle in this area.

Tables all dirty 1:00 PM on Saturday. Several employees behind counter no one cleaning up. Only 2 tables full. No one in line. Aside from that food was horrible. I’m not sure if they just poured lime juice on everything to disguise the taste. They literally put cup of salsa in my bowl. I asked and they did make another one- first said sorry then I asked for the mgr. On the 2nd one I asked for salsa on the side. It still had a bad taste full of lime juice and fatty. I was very disappointed as I have not had Chipotle in a couple years and was looking forward to it. I’m sure you don’t care since I’m not a regular customer but I realized I did not miss anything.