Chipotle Mexican Grill

January 29, 2026, I wasn't greeted upon entrance not by any at least of the 5 employees that were at the station or register. Everyone standing around looking at you, took someone literally a minute to come make 3 bowls (1 chicken, 1 veggie, and a "3 pointer" (another complaint, but it is what it is). It was like "who's going to help? Not me, but you can." 😐 So the one who comes to serve me preps the bowls and tells me the rice needs to be replenished, no problem, I'm patient. I watch the cook stir the rice and notice it's a bit "shinier" than usual (didn't think much to ask if it was made correctly). Paid the $28, got my food, made it home, and noticed the bowls are oily, as I have never had that EVER since I first ate at Chipotle in 2002. Daughter tells me the rice is bland, I eat some a

Every time I’ve enter this specific location of Chipotle, I’ve only experienced great kindness and service. Workers are always smiling and attentive. Reading these negative reviews really upset me because I’ve been coming here since they opened and I see how they treat their customers, and that girl cashier with the pretty lashes during the night shift has been outstanding with her customer service. And btw my portions have always been good, if yall really have a problem just act like adults and speak up!

I specifically chose this Chipotle location because it has a drive-through, which is a huge convenience when you have kids. When I pulled up, I was told I couldn’t use it unless I downloaded the app and instead had to come inside, completely defeating the purpose of choosing this location in the first place. Once inside, the experience only got worse. I wasn’t greeted at all, and one employee who was cleaning tables actually sprayed me with water. No apology, no acknowledgment lots of talking to each other, just very poor customer awareness overall. To top it off, I paid $5 for chips that were clearly stale and barely filled up, i didn’t receive any utensils despite my order being to-go, and the overall service felt careless and untrained. This wasn’t just a bad moment, it was a series

Eating here twice since they've opened they've missed an item. They forgot our chips and guacamole, one time, after speaking to them they gave us one to make up for it. The food flavors good, taste like Chipotle lol. Carnitas Burrito is my go to. This is a new location they're still trying to work out some processes and procedures.

if I could rate negative stars I would. Attitude, vibe, atmosphere, NEGATIVE. The man working the window at La Marque chipotle, today Feb 23 2026, around 5’11 as tall as the window blonde white man with glasses, was extremely rude. I asked for vinaigrette and he was extremely rude in telling me I MUST PURCHASE a salad in order to recieve the vinaigrette. (I have worked at chipotle and KNOW that THAT is not the case.)