Chipotle Mexican Grill

I really like the turnaround. This restaurant is doing here at this location. The food was fresh and hot. The line was clean and neat. Everyone had a nice smile on their face and the Manager on duty tonight on 2/26/26 was actively managing the shift and that’s what they need more of managing the shift. That’s how you keep everything fresh that’s how you keep the line moving. That’s how you keep people coming in the front door. Great job Homewood team.

As today 3/6/26 was a terrible storm, I decided to wait until the storm was over to go grab me a salad from Chipotle at 9:45pm. As I am currently doing a keto diet I asked the young lady for fajita veggies. She stated that due to the time of day, she couldn’t get any from the back because they are for online orders. I asked for a manager because again, I am on keto and there are limited options I can eat at any restaurant. The manager comes and says she couldn’t use them, the because they are (Packaged) in the back. At this point I’m already frustrated because I am starving. I proceeded to get my food, as I am paying at the register, the girl tells the manager she needs more shells for an online order because she ran out of the ones in the front. What does the manager do, go and grab the s

The short black guy with dreads I guess he has some kind of authority, tried charging double on everything when I could barely get a regular portion on everything I ordered. He has little man syndrome and just flirts with the ladies on the serving line and serves no purpose. Hopefully he sees this and he can run me my ones. At least they were giving out hot sauce

10/27/25 8pm Spent $46 on 3 bowls and every single grain was undercooked and hard. The customer service was great employees were attentive and polite, the stations were clean. Very disappointed because I hadn’t eaten all day and just finished a 13 hour shift. When I finally ate the food realized the rice was like eating pebble rocks and realized they were be closing before I made it back to return order.

Terrible service today just left 20 mins ago, none of the workers know what they are doing my bowl barely has chicken or beans mostly rice and tomatoes my son had to repeat hisself several times, one lady put barely a scoop of chicken in my bowl the manger says of you put the scoop down that’s a double scoop when I barely got the FIRST!!!!!the cashier was very rude also!!!!! Gave this place a pass the last few times I went but not today I will not be going back to this location. Photo shows a few pieces of chicken like wow