Chipotle Mexican Grill

Did mobile order for 12:15pm, arrived to the drive thru with 6-8 cars waiting. Ended up going inside 6 minutes later after no progress. The line was so bad because the 1 person doing mobile orders was slower than a turtle, and sometimes went missing. Stood in the lobby for 10 minutes before being talked too, she said “it’s not ready yet” turned her back and that was my detailed update. Ended up having to leave due to time, but management needs to hire better staff instead of this (I’m slow, you can wait and I’m gonna just ignore you) that attitude and work ethic is trash.

In the lobby was told only to do mobile orders because there safe was getting replaced. Thats fine. We make the order. Conformation on app says its finished after 15 mins. No sign of order. Then a line forms and they start to make orders as normal. I final ask for my order and it was just sitting in the back the entire time. Hello. If we are going to only do mobile orders have a system that works instead of just the workers standing around and staring at us.

Believe the negative reviews lol. Have you guys seen a burrito this small? Went here at 3:15pm on a Saturday and they did not have veggies or bean. I asked if they will be making more as I can wait and she said “Obviously Not” as she turn to look at the kitchen with no one there. 😂

Probably the worst Chipotle in the whole twin cities. The chicken was burnt and the portions were so small. The restaurant was so dirty the we had to eat in the car. I wouldn't recommend this location.

Who ever made my quesadilla, EXQUISITE!! Lots of chicken and food!! The lady at the register that had black glasses and a blond braid, TERRIBLE! Couldn’t hear for shi. Said my name 4x still couldn’t hear me. I had to show her my account so she can know my name? Maybe you shouldn’t hire someone that is hard of hearing for register or in the food industry. It can be very dangerous…