Chicken Salad Chick

Been here many time and everything was fine. This is what I got tonight. Went in and this is what they gave me and acted like it was no big thing that it wasn't there. That's what I pay for that's what the picture shows on the drive thru menu board. What I pay for is what I expect no more no less. Yes it is just lettuce but that's not what it about would u like to work more and them pay you less because you can't do a simple task. Then act like the customer is the problem.

The store is usually okay but always short staffed. There was a lady in plain clothes and no name tag screaming at customers and visibly distraught. While waiting for my food, i gather this was the manager! I spoke up because she made it everyone's problem that she was having a bad day and she turned her anger towards me. She followed me to my car screaming at me. I love CSC and corporate should know this is not okay behavior for staff. I almost just asked for my money back but didn't want to add to the stress of the other employees. Update: corporate referred me to the franchise owner of this store, who called me and stated the manager was going "through things in her life". I know customer service can be stressful but she shouldn't be a manager and create a hostile work environment for

Although though the food is usually good at most locations, the one in Oak Ridge sent me to the doctor with food poisoning! The portions are extremely small now and the cookie is the size of a silver dollar now. (understandable because of food prices), but I am still recovering from the chicken salad in Oak Ridge!

I was initially impressed with this establishment when it first opened in Oak Ridge, TN. However, over the past three months, I have consistently been unable to order my preferred chicken salad (Olivia's Old South) at Chicken Salad Chick, as it has been unavailable. Yesterday, I visited again and was pleased to find that they had the chicken salad in stock. Regrettably, upon consuming it, I discovered the presence of unappetizing slimy skin and gristle in the chicken salad. 🤮

Great variety of chicken salad! We’ve eaten here many times and it’s always been awesome. Never a problem.