Chick-fil-A

Myself and several others went to the Chick-fil-A in Van Buren today. It's the first time I've been there since they open the new restaurant. The service was awesome. The staff was fantastic. The restaurant was super clean quiet and just a pleasant atmosphere altogether. My hat's off to Nancy the manager and Miles for being just so courteous. The whole crew was just awesome. I will definitely be back and I will definitely be telling all my friends about how wonderful the food is. The new Dr pepper float was absolutely delicious along with all the other food.

Just had such a good experience at this particular location. Niche issue here but I’m gluten free yet not concerned with cross-contamination, yet the location was willing to make my sandwich for me! I’ve been denied this in the past but I really appreciated it. Also the peach frosted lemonade was amazing!

We were driving by the town and thought of taking a quick break for lunch. Stopped at this Chick fil A. We always had great experiences at all of other Chick fil A restaurant chains, but this one was different. The chicken patties in the 3 spicy chicken sandwiches that we ordered, came burnt and were slightly black too. The taste isn’t good. Sadly, we were not able to have a proper lunch. Have to drive off the place. Mistakes do happen, hopefully they do some kind of quality check before wrapping up the sandwich in future.

Despite this being a brand new location with all new employees, wait times are low and the food comes out perfect! I’ve already come by several times. FYI: The do have a mobile ONLY drive thru line and a traditional line. As an app user, this is a really fast and convenient option, but you do have to watch out for the signs and make sure to get in the correct lane.

I placed an order through the app on Christmas Eve at 5:19p.m. The app allowed the order to the Van Buren store and their mobile thru was open and lights were on. We waited for about 12 minutes or so and I could see people running to the back office as your direct line of sight from the drive thru door shows you this area. Finally someone came out to tell us they were closed and had been since 4:00p.m and that they were aware there was a problem and had contacted their manager and we would receive a refund. After they had been back open for 3 days after Christmas I tried to contact the store via telephone. I reached the customer care center who told me I had to contact the store but they would escalate my issue to the store for me. I had to contact the care center twice. I finally received