Chick-fil-A

Tsk tsk, what a shame it is to lower the output quality of standard. I happened to pass by this location while being in the neighborhood. I had a hunger headache & needed to get something on my stomach so I opted for this place. I ordered, service was good. Not as good as they once were when they first opened but really good to say the least. The “my pleasure” remark is pusher so much that it’s not genuine anymore. Instead of saying “thank you” which would warrant that remark, I said “ok” after my total was announced & I still got “my pleasure” lol. It’s cookie cutter atp. I get they may have to say it like little robots but let’s get a little creative here or more clever, or better yet more genuine. Nonetheless, I ordered 3 tenders which should be full-sized. That’s not what I g

I had an amazing experience at the Chick-fil-A on Center Ridge Road today! My order was originally incorrect, but the manager, Alyssa, went above and beyond to fix everything. She handled the situation with so much kindness, professionalism, and genuine care. Alyssa replaced my entire order with no hesitation and made sure everything was fresh, correct, and perfect. Her customer service was outstanding, she made me feel valued and taken care of. You can tell she truly cares about her customers and takes pride in her work. Thank you, Alyssa, for turning a stressful situation into a great experience. Chick-fil-A is blessed to have someone like you running the store. I’ll definitely be returning because of her!

At this point, if you have never been, just expect a solid "nice" fast food chicken experience. There was a play area inside for kids, which I have not seen in a while. Counter ordering is easy, and they'll actually bring your food to you. Their app is very nice though, and I recommend downloading it if you plan on occasionally going (for the rewards).

Jake took my bf and i’s order today and well he was just dandy. we chatted it up and had a whole conversation. sorry to the cars behind us lol but he made sure our order was perfect which thank you guys in the back for (-:

Wesley might be the nicest person I’ve ever met. He made the experience ordering w my kids amazing. Truly a gem of a human.