Chick-fil-A

Richmond, IN · Fast food restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Richmond
#26
of 116 restaurants
City Percentile
59%
rating percentile
Address
Chick-fil-A, 5901 National Rd E, Richmond, IN 47374
Phone
(765) 259-0990
Website
www.chick-fil-a.com/locations/in/richmond-in?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6:30 AM Sat

Chick-fil-A is a restaurant located in Richmond, IN. It is one of 116 restaurants listed in Richmond. Its 4.3-star rating matches the Richmond city average of 4.3 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Friday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 Brian Corbin · Feb 2026

Chick Fil A's are all always pretty consistent. Good food and good service. I do find the waffle fries a little too crunchy at this location but in every other category this location is excelling at what they do and the product they are putting out!

★★★★★ 5.0 Teresa · Nov 2025

They were extremely busy but amazingly got in got our order. Got it very quickly. They got the orders right so if it was fast and fresh and delicious, I highly recommend this place. I took an out the Chick-fil-A deluxe without pickle and tomato and it was absolutely delicious with the Waffle fries the other sandwich we ordered was the spicy chicken with the waffle fries had sweet tea. I absolutely recommend this place if they look busy don’t want that for you. Park the car and come in and order. We gotta order within five minutes fresh hot exactly as we ordered customer service is awesome

★★☆☆☆ 2.0 Colt Johnson · Dec 2025

The food is excellent; however, the drive-thru speed consistently falls short of expectations. There tends to be a noticeable lack of urgency, resulting in wait times of 20–30 minutes. The experience is closer to what you’d expect at a typical fast-food drive-thru rather than the efficiency usually associated with Chick-fil-A.

★★★★★ 5.0 Walter Treminio · Nov 2025

Came on grandopening day and the service was impeccable. We dined inside and the over all wait in line was about 25 mins. But the wait for the food was about 5 mins. Fast forward, we came back on Saturday, (shocker). The service was even faster. The foo was fresh. Chicken sandwich was juicey. Milkshakes were creamy. Love our new restaurant. Can't wait to become a regular. Willing to advertise for them if I could. 10/10.

★★★★☆ 4.0 Steve Hern · Feb 2026

This is a brand new store and the service and food quality is excellent but the parking lot and drive thru situation is ridiculous. Half of the spots near the building are drive thru wait spots or carry out wait spots. The few parking spaces for everyone else are spread out and difficult to even get to with the weird One Way lanes everywhere.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.