Chick-fil-A

Prescott Valley, AZ · Fast food restaurant

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Prescott Valley
#21
of 101 restaurants
City Percentile
63%
rating percentile
Address
Chick-fil-A, 5773 E State Rte 69, Prescott Valley, AZ 86314
Phone
(928) 778-0112
Website
www.chick-fil-a.com/locations/az/prescott-valley-crossroads
Status
Open · Closes 10 PM

Chick-fil-A is a restaurant located in Prescott Valley, AZ. It is one of 101 restaurants listed in Prescott Valley. Its 4.4-star rating is above the Prescott Valley city average of 4.2 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Prescott Valley Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A®... More

Hours

Saturday6 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Julie Kosters · Mar 2026

Waited 15 minutes to place our order. Ordered dine in. Waited 20 minutes (while noticing a lot of takeout orders coming and going). After passing our table a number of times, a worker finally comes to our table with a takeout bag. Obviously they screwed up, that food is now cold, and we try to tell her that but she rudely cuts us off. We demand to see a manager. The manager returns, apologizes and says the worker who took our order entered it incorrectly for takeout. She says she will get us fresh food. She returns with food that is lukewarm (chicken was rubbery and salty) and some gift cards. Doubt we'll be returning any time soon.

★★★★★ 5.0 Amanda Nesbit · Dec 2025

Great Chick-fil-A! They have wonderful service and a very clean restaurant. We ordered a lot of food that came out in a timely manner. The shift lead was friendly and helpful. Obviously the mac and cheese was delicious and the fries cooked perfectly and chicken crispy on the outside and juicy on the inside. Can't wait to eat here again!

★★★☆☆ 3.0 Bernadine Abbott · Dec 2025

I ordered a sausage scramble bowl with no hash browns. I got what I ordered but the eggs were not scrambled, only a few pieces of cheese. It looked bad! This is not the first time they've done this, but it is the worst.

★★★☆☆ 3.0 Laura Montoya · Dec 2025

Absolutely incredible. The best Chick-fil-A I've been to in a while. Our food was perfectly cooked. Juicy, not greasy chicken, perfectly salted waffle fries and great service. Edit: January 20th: Arrived, got our food and didn't get part of our order...Had to go all the way back to get it. Parking was awful, almost hit a sign while trying to get out of the parking lot. Needs bigger parking lot, can get trapped easily. Workers have been slacking a bit lately forgetting items.

★☆☆☆☆ 1.0 Larry Caddell · Jun 2025

This location is not up to the CFA standards most people expect. Consistently poor product. Less than great service. The crazy cut up chicken strips a month ago that even the staff was shocked by. Today it's the half full frozen lemonade. Cane's next door has better product and service.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

Top Restaurants in Prescott Valley

NameRatingReviews
Maggie’s Kitchen★★★★★ 4.920 reviews
Luiza's Filipino Kitchen★★★★★ 4.920 reviews
Taqueria Don Omar★★★★★ 4.820 reviews
Plus Coffee★★★★★ 4.820 reviews
Sauced Potstickers Drive Thru★★★★★ 4.720 reviews
BackBurner Family Restaurant★★★★★ 4.620 reviews
Dutch Bros Coffee★★★★★ 4.620 reviews
Carlitos Café and Coffee House★★★★★ 4.620 reviews
Alvaro L Vasquez Income Tax★★★★★ 5.012 reviews
The Human Bean★★★★★ 4.520 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.