Chick-fil-A

Powell, TN · Fast food restaurant

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Powell
#9
of 54 restaurants
City Percentile
70%
rating percentile
Address
Chick-fil-A, 540 E Emory Rd, Powell, TN 37849
Phone
(865) 512-1443
Website
www.chick-fil-a.com/locations/tn/emory-road?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6:30 AM

Chick-fil-A is a restaurant located in Powell, TN. It is one of 54 restaurants listed in Powell. Its 4.6-star rating is above the Powell city average of 4.2 stars. It ranks #9 of 54 restaurants in Powell. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Powell Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 Ricky Brewster · Mar 2026

When I’m in the mood for something like a chicken sandwich or the grilled chicken salad I choose this place It’s always been fresh food and I feel the quality of the food is good. Dining room was always clean and the staff very friendly.

★★★★★ 5.0 lizajoy · Dec 2025

We are breakfast there. Three adults, two preschoolers. After our order was rung up and the total given I thought she had forgotten something as I was expecting much more like other fast food places, but no, that was the cost. Food was good. Little ones played for a bit. All a good experience.

★★☆☆☆ 2.0 catrina cambonga · Oct 2025

This stinks. Its to busy,to noisy,to pricey and the chicken is gross(my opinion). This place is so over rated. I cldnt believe how people seem to talk this place up. Why? Dnt ask! Its so not worth your time. They are rude, no real organization to how its ran at all. The only thing good I tried were the waffle fries but you can get them cheaper and crispy else where theirs were soggy. I wnt ever go back. Just not worth it.

★☆☆☆☆ 1.0 Demri Kuykendall · Dec 2025

I hope they contact me about my experience. Absolute worst group of orders. Did it drive thru through the app. They didn't have my order. I should them the app with my order. My credit card had been charged. Talked to 2 employees. All they told me was they didn't have my order. They didn't care. They NEVER offered to start my order in store. They said they couldn't help me. This is just beyond poor customer service. I drove all the way out there and back. No food. Crappy chick fil a service. I love how when I call them to talk about the experience they talk about the mobile app and how it works and how they provide great service. That was not my experience.

★☆☆☆☆ 1.0 Marty · Feb 2026

No Soup for You. My wife is sick and I’ve been trying to get her to eat something. She said she wanted some Chick-fil-A chicken noodle soup. I made a special trip to the restaurant and was told that they are out of soup. I spoke with the manager and he had no explanation or solution.

Accessibility & Amenities

✓ Outdoor Seating ✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.