Chick-fil-A

We have been eating there for over 5 years. The personal meal is around $10 dollars and some cents, but always eating with my husband so the bill is always $20 or less if we don’t upgrade the sides jaja. Burrito breakfast is delicious, sandwiches are better and this time we tried the peppermint milkshake and the tortilla soup with the crunchy tortilla strips. The deluxe spicy sandwich was perfect. The staff was very well attentive and friendly. Food came less of 10min. to our table.

Worse customer service I've ever experienced at a resteraunt When a mistake is made they usually own up to it, not make excuses of why things went wrong and blame the customer for not getting what I ordered. No apologizes, no how can I make it right, so that was the last 50 dollars I will ever spend at this location. The owner of this establishment forgot what makes Chick-fil-A great. Great customer service. He won't see a dime of my money and if things don't change their increase sales will soon dwindle at the Middletown location.

I have not yet entered as I have only gone through the drive through however, the individuals are always in high energy and polite! Their high energy and attentiveness making sure my order is correct makes me desire not only to return, but to spend more money as well. The staff is extremely professional as well as precise in making sure your order is correct and freshly made to order! Always a pleasure! The management team is doing a phenomenal job which is reflected in the crew members! Well done with professionalism which is refreshing to see as it's not an essential requirement at the Mc Donald's across the street.

We’ve gotten food here about 4 different occasions here and they were all through the app via their Mobile Thru service. The issue is related to service and it’s very weird and strange of the staff working there. They have gotten the name on the order wrong on those occasions and they were all white girls who got them wrong. The one time they got it right was a black girl which was appreciated. It’s not expected to get the name right as it is uncommon. However when you say the name incorrectly we repeat the name back to them and they’ve all given the same reaction, they just stare and wait for you to grab the order. No “excuse me” or “my mistake” or “I apologize” nothing at all from them. It’s been very weird because it’s one thing to not say the name but to also have no manners towards i

Very clean and quick service. Workers very nice. Aryn came around and asked us how we are. Very sweet and friendly customer service. Van also had good customer service at the register and said my pleasure. Loved it!!!!