Chick-fil-A

Lufkin, TX · Fast food restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Lufkin
#54
of 163 restaurants
City Percentile
44%
rating percentile
Address
Chick-fil-A, 250 N John Redditt Dr, Lufkin, TX 75904
Phone
(936) 301-2442
Website
www.chick-fil-a.com/locations/tx/west-lufkin?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6 AM

Chick-fil-A is a restaurant located in Lufkin, TX. It is one of 163 restaurants listed in Lufkin. Its 4.2-star rating matches the Lufkin city average of 4.2 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Lufkin Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Joe Fields (Joe) · Dec 2025

I shouldn’t have to ever rate a Chick-fil-A so low, but repeating issues of cleanliness shows that this location is in dire need of intervention from their leadership. This location struggles to maintain cleanliness throughout their lobby. I have spoken with the manager on shift in the past, and action was only taken after I addressed my complaint to them directly. However, these restaurants should maintain cleanliness proactively, rather than reactively. Failure to maintain a clean restaurant is both a health and safety concern. Individuals could trip on the debris on the floor, or bacteria could be lingering on the table that someone’s arms touch, spreading the bacteria and creating illnesses. This also makes me question the cleanliness of the food preparation areas, which directly imp

★★★☆☆ 3.0 Logan Taylor · Mar 2026

I order mobile pick up here for lunch often. I know they get busy between 11am - 1 pm with lunch orders. So I typically place my mobile order at 10:40-10:45 in order to beat the rush. I always click “at the restaurant, prepare my order” on the mobile app since I am a minute drive away and would like them to start it before I clock out for a 20-30 minute lunch break. Consistently, I will get a notification that my food is ready but when I get to the counter, they still have items to prepare. “Let me go make your…” nope, I just have to mark it missing from my order and go without it. I don’t have time to wait for ten more minutes for the food to finish preparing. The other Chik fila has a pick up shelf with completed meals by the time you get there and they’re a much busier location. Not sur

★★☆☆☆ 2.0 Tucker Johnson · Oct 2025

This location horrible, customer service is non existent here. Made a mobile order then went through drive through to pick it up, they gave me my order before I pulled out of parking lot I checked bags and was missing items, went back in side there was 5 employees just standing there talking about their personal business and not even offering to help me or the other 4 people standing there waiting. Once I was helped they just stood there and acted like it wasn’t their fault I was missing items, finally had to make a scene and get upper management to help me. This is probably the fifth time I’ve had to go back inside and get them to correct my orders. The ONLY reason I’m giving it even 2 stars is cause it’s the closest location to my house.

★★☆☆☆ 2.0 Macon Maddox · Dec 2025

The absolute worst Chick-fil-A ever. I travel for work. Eat at Chick-fil-A’s all the time all across the country. This location consistently has the longest wait times.

★★★★★ 5.0 Emmit Sledge · May 2025

Went through the drive-through, and the girls were great. They were Very polite and were very helpful. Appreciated the blessing offered as we pulled away. The line, though long, went really quick. We were second to the person at the window, but they brought our stuff out because it was ready. I'm really amazed at the piece of chicken on my sandwich. Thick is the only word I can think of. Someone worked hard to find the right supplier. Good meal and great staff. Enjoy

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Healthy Options

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

Top Restaurants in Lufkin

NameRatingReviews
Real Time Breads★★★★★ 4.920 reviews
The Downtown Scoop★★★★★ 4.920 reviews
Mexicatessen Totilleria Y Bakery★★★★★ 4.920 reviews
Tasty's★★★★★ 4.820 reviews
7 Brew Coffee★★★★★ 4.820 reviews
Rustica's: A Globally Inspired Kitchen★★★★★ 4.820 reviews
Skyline Burrito Bowls★★★★★ 4.820 reviews
Napoli’s Italian restaurant ( Lufkin Tx )★★★★★ 4.720 reviews
T & G Burger★★★★★ 4.720 reviews
Buck's Cup of Joe★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.