Chick-fil-A

Fast service, amazing staff and the inside was spotless. I enjoy seeing a clean seating area, that tells me right away the location is managed well. Our food was fresh, and it was ready in minutes, no wait time at all. This location is a gem and even when we noticed the drive-thru line was around the building it moved very fast. 5 Stars 🌟

We all know how good Chick Fil A is normally. This CFA location is probably the best CFA. The service is amazing every time and the food quality is always on point. I have been a loyal customer since this location opened, and out of countless trips through the drive thru, I think they have made exactly one mistake on my order. That level of consistency is unheard of for a fast food place. Finally, if you have kids, they will love the indoor playground. If I need a break on a hot summer day, I take my kids to get a milkshake and play on the playground while I sit and enjoy some quiet time. Just a little pro tip for folks who are home with their kids and need a break!

This is my first time visiting this Kingwood location. The person who took my order was very friendly and helpful. My order was dine in and the only semi negative thing was that the person who delivered my order wasn’t especially friendly (no eye contact, usual pleasantries), just placed my order on the table and walked away. It’s a good thing I didn’t have any questions! Other than that, I loved the holiday vibe, with the Christmas trees (decked out with cows) and the holiday music.

Listen, I love this location. Everyone is friendly, and the food is almost always up to par, but the most frustrating thing in the world is that I can order grilled nuggets at the drive-thru but cannot order them through the darn app??? I don’t understand. I recognize this is trivial, but it’s extremely inconvenient that I can order my entire family’s order via the app ahead of time, except mine. That inconvenience alone warrants a 1-star for me. Should they fix that, this location would receive 5 stars.

I ordered a grilled chicken deluxe sandwich and the patty was cold that not even the cheese melted onto the chicken. Along with an original cfa sandwich which the chicken was rubber like. 🤢 called and the lady that answered was rude apparently she was a manager. First and last time ordering from here.