Chick-fil-A

Helena, AL · Fast food restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Helena
#7
of 27 restaurants
City Percentile
50%
rating percentile
Address
Chick-fil-A, 2432 Helena Rd, Helena, AL 35080
Phone
(205) 922-1153
Website
www.chick-fil-a.com/locations/al/helena-al?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6 AM

Chick-fil-A is a restaurant located in Helena, AL. It is one of 27 restaurants listed in Helena. Its 4.2-star rating is above the Helena city average of 4.1 stars. It ranks #7 of 27 restaurants in Helena. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Helena Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 James Allen · Dec 2025

This is the best Chick-fil-A around. I travel often and eat among many locations, this one always gets it perfect! The staff are on point in keeping a clean and friendly restaurant active. The food orders never have problems with wrong ingredients or missing items. I am perfectly satisfied every time I visit here and am constantly impressed by the business. Thanks Helena Chick-fil-A!

★★★★☆ 4.0 David Sulley · Mar 2026

Service was fast and polite. Chicken sandwich could have been cooked a little longer and the fries were over salted. Dining room could have used a little more attention as there were plenty of employees on shift at the time, but it was not filthy.

★★★☆☆ 3.0 Jennie Ingram · Mar 2026

I had a delivery order from this restaurant Saturday morning. I was missing a small hashrounds. Not a big deal, but I tried calling the store 3 different times on Saturday and each time received an automated message that they were helping other customers. There was no where in the app to report a problem or contact the restaurant. There should be a better system in place to report missing or incorrect items. Brad Nichols (owner) please issue a refund. Thank you!

★★☆☆☆ 2.0 it's _rl0 · Oct 2025

Was very slow very unattentive to my order and I do that so I was doing what about orders so time wasted is money wasted they kind of just threw my order at me the drinks were kind of spilled in the cup holder everything was disheveled and felt ignored I know the bag says sealed with care but it wasn't sealed with much care

★★☆☆☆ 2.0 Megan Parris · Jan 2026

They always give me stone cold fries. And i come by every morning but the morning staff is kinda rude…. if they say good morning it’s mumbled. Usually they don’t speak at all. Kinda sad since I’m a regular and come by everyday 😕 I need to probably get better at making my own breakfast or find another location to go to in the morning. The night staff people however are VERY NICE!

Accessibility & Amenities

✓ Outdoor Seating ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Healthy Options ✓ Quick Bite

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.