Chick-fil-A

Cedar Rapids, IA · Fast food restaurant

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Cedar Rapids
#47
of 383 restaurants
City Percentile
75%
rating percentile
Address
Chick-fil-A, 217 Collins Rd NE, Cedar Rapids, IA 52402
Phone
(319) 378-3200
Website
www.chick-fil-a.com/locations/ia/lindale?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6:30 AM

Chick-fil-A is a restaurant located in Cedar Rapids, IA. It is one of 383 restaurants listed in Cedar Rapids. Its 4.6-star rating is above the Cedar Rapids city average of 4.1 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Cedar Rapids Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A®... More

Hours

Saturday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 Iris June · Jan 2026

I just want to start the new year off right and say that Chick-fil-A is a really good place to eat at! The service is awesome and the employees are awesome as well. This location does the best that they can to keep their drive up and mobile drive up lanes, flowing smoothly. If there’s a problem, they solve it! I highly recommend Chick-fil-A, especially the Lindale location! Thank you for everything that you do!

★★☆☆☆ 2.0 Alexandria Chambers · Nov 2025

My husband and I got dinner here passing through town. Chick-Fil-A is one of our favorite quick, go-to fast food restaurants because of their customer service and food. Unfortunately, this particular Chick-fil-A's service was not good. There were a few cars in line and we were in line waiting for about 7 min to give our order and no one said, "my pleasure". I'm not sure if they weren't prepared because it was close to closing time or what. Definitely was not up to the Chick-fil-A standards we're used to. Chick-fil-A has a great reputation for high quality customer service. Don't get laxed on that .

★☆☆☆☆ 1.0 Helaina · Jan 2026

For my first visit to this CFA, I ordered a salad and was very specific about the ingredients I wanted. Unfortunately, the server made a mistake and rung up my order incorrectly. I pointed out the error to the server when he served us, but he seemed dismissive and didn’t even attempt to rectify the situation. He simply said “okay” and walked away without taking my salad or offering any assistance. When I informed the server who had rung me up about the mistake, she apologized and corrected the order. However, the second time I ordered the salad, it was completely different from what I had requested. The kitchen had made a mistake and prepared a Spicy Southwest Salad instead of the Market Salad Crispy Spicy Filet (without blue cheese). I was furious and asked for a refund, as the situation

★★★★★ 5.0 Glass Diamond · Oct 2024

When I arrived, I thought the drive thru was closed. That's why I went inside. I included a couple of photos of the construction. If you're passing by there and have a craving, it is open for business. So, I was halfway done demolishing my spicy chicken sandwich and waffle fries when I realized I hadn't taken a photo. I know they're not needed all of the time, but I feel weird not doing them. I'd never had the spicy chicken sandwich before. I asked the nice guy who was taking my order if it was super spicy, and he said said no, it should be alright. I love the waffle fries, and I got a half tea/half lemonade drink. It was very refreshing. While I was eating, another nice guy came by my table twice and asked if I needed anything. The second time, I did get a refill on my drink. That was a

★☆☆☆☆ 1.0 Anna Sun · Mar 2026

Very let down about the very poor customer service. Guy with short blond hair does NOT deliver excellent customer service as expected. No smile. Needs training. Also this business doesn’t answer the phone when you try calling so enjoy this horrible review

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.