Chick-fil-A

Great salad. I've eaten at this restaurant many times but this is the first time I got a salad. Lettuce was very crisp. Vegetables in the salad were very fresh. The staff was extra friendly. They cleared our table and asked many times if we needed something.

This is hands down the best fast-food restaurant I’ve ever tried in STL. The place is quiet, cozy, and tastefully decorated — the fresh flowers on each table make it feel more like a boutique café than a chain restaurant. The staff are incredibly friendly and even refill your Coke without being asked. Honestly, the service here beats most sit-down restaurants in STL and completely outshines every other fast-food chain. Even Shake Shack doesn’t come close.

We visited the Brentwood location with a school field trip yesterday. I was initially impressed when we came in and the speed and efficiency of the staff in taking all of our orders and accommodating seating etc for our group size. Our group enjoyed all of the lunches and treats that were ordered without any complaints. We each received our orders very quickly. Prior to leaving we visited the restroom, when I walked in the restroom door the first thing I noticed was the most pleasantly clean scent, much less the general state of cleanliness of the restroom itself. It was 100% the cleanest public (and a lot of times residential) bathroom that I have ever been in. I would give this Chick-Fil-A a 10 STAR review if I could! I never leave reviews but this experience was note worthy, well do

Why do doordashers have to use the drive through now?? Previously, I could walk inside, grab the order, and be back out within a minute. Great for me, so I can get more orders faster, great for my customer, so they get their food while it's hot, and great for you guys, because you didn't have 20 doordashers clogging the drive through. The longer it takes me to complete an order, the longer it takes to get to the next order, which means I make less money. Also, other drivers are now just cutting through the ordering lane so that they can skip the rest of us who went through the proper lane. So those of us who follow the rules get punished multiple ways by your new system. I just got my Doordash order and had to wait in the drive through until the two cars in front of me got their orders. I

I don't live in this area but I work close by and because I rarely go to other fast food joints, because of their poor sanitation and customer service, Chick-fil-A is a main go to when I didn't perpare lunch. I usually always have a good experience, but I have noticed lately that there is a "mean" and rushed "energy" once you approach the window. This area is really racist, so I'm not surprised when they see my pretty brown face pull up, they get angry. Blacks do work there, but they usually are not at the window. They are mostly working on the parking lot and are always nice. This is just my experience eating there sometimes 2 or 3 times a week. I also didn't like the fact that they charged me for my extra ranch packets. That's just super petty. My salad was not fresh like it usually is