Charleys Cheesesteaks

The amount of meat on the sandwich did not even cover half of the bread. When I asked if it could be remade, I was told it was already properly portioned and there was nothing that could be done. I eventually spoke with the manager, and she did issue a refund, which I appreciate. However, for the price of the sandwich, I would expect the meat to at least cover most of the bread. Unfortunately, this has been my experience during multiple visits to this location. Each time there seems to be an issue, which is disappointing because Charleys is usually one of my favorite places to eat. Based on these repeated experiences, I won’t be returning to this location.

caylee and kiran were amazing and the best working women i know 10/10 would come again

I come here so often and more times then not workers are always distracted and not paying attention. I’m not expecting 5 star service from a bunch of teens so it’s understandable. But today I ordered a chicken Cali and was given a completely different item. Like I said I don’t expect much BUT the bare minimum- home girl who is ALWAYS distracted and talking the entire time needs to do better because I know this one is on her.

No one working here. Had a good attitude. They messed up our order and gave us something completely different than what we wanted. Everyone just seemed miserable and that reflected in the service and the food. My family is a fan of Charlie's and this was disappointing. They didn't even put seasoning on the fries.

This location closes by 7pm. Despite all the interaction with reviews, NO one from Charley's has corrected the hours on Google... Why do they close so early anyway??? Last time I was in this food-court; I watched them serve 9 orders in the last 10 minutes of being open, turning away a 10th person at 7pm. While serving 9 orders in 10 minutes is impressive; This portrays that there is a demand for them to stay open later. The PX closes at 8pm; at most malls food-courts stay open until or later than store hours. Not this one, bonkers! Mismanaged!