Charleys Cheesesteaks and Wings

Food is great, but they have an employee that has no customer service skills. Went through the drive-thru and could barely hear the young lady through the speaker. Kept having to ask her questions and you could hear the attitude in her voice. Got to the window and my wife asked her if she could repeat our order because we couldn't hear her. She then slams the card reader on the counter. My wife asked her do you have a problem repeating the order and she goes YES. So my wife asked for the manager and she replied I am the manager. And my wife told her you should not be a manager and could we have our money back. She walked away and another young lady came and politely listened. My wife didn't want the food because she didn't want the manager making it. But the other lady assured us she made

Great place to eat first time here definitely not my last. Food was great gloomy atmosphere no music and the fact that it's in the Walmart may have something to do with it. But service was descent they messed up my order but quickly fixed it. The lemonade was great but hard to drink if you get it with peaches. So keep it regular is my advice

My husband and I went to go have lunch first no receipt given , my husbands food was made wrong my food and husbands fries were cold I never got my fries and by the time my husband got his food he was pissed and frustrated, so he was over it. 2 employees and 1 other couple n us as customers inside , other couple had go there food before us . 1 older lady and young guy as employee younger guy was the one who fixed ours but still frustrated.

I like the quality of the food at this Charleys better than any of the other ones that I've tried. This specific restaurant made me think different of the whole company and it had a lot to do with how the staff treated me while I was there and the quality of the food and service!. Love y'all! God bless!

We spent $35 on 2 cheesesteaks and bacon fries, (drive thru) there was a long stand of black hair in my fries and the Buffalo sauce was extremely watery it saturated the entire container. The regular cheesesteak contained an excess amount of salt. I’ve only eaten at Charley’s on military installations so I assumed the quality would be the same. I bragged about the food to a friend and he was not impressed, neither was I. I definitely will not be returning.