Charleys Cheesesteaks and Wings

Placed a simple to go order . Simple. Even tipped prior to picking up said order . Order was completely wrong and of course I didn’t realize till driving 15 mins back home. They refused to give me a refund or help in any way unless I came back to the store. Not spending an additional 30 mins of wasted time driving around to and from for a sandwich . Will not be visiting again

Absolutely the best and freshest cheese steak sub, the French fries are amazing too. .. the only downfall is the lobby only bring open til 7pm but drive thru is open til 10.. Food is always hot n fresh . Would give them 10 stars if I could.

Did the drive thru, so can’t weigh in on the atmosphere. However, Riddik is an amazing human! He was running that place alone and was still able to get out wonderful food with a smile on his face and was so nice and extremely polite! To be honest: he turned a bad visit into a great one! This is the BEST food and service I’ve ever received at Charley’s!! If he isn’t a manager… Charley’s doesn’t deserve him!! Thank you Riddik!

Ordered at the drive thru. No one else in the drive thru. I pulled to the window. No one was there. After several minutes, a man walked from the dining room with a spray bottle and a towel. He put them away. Didn’t wash his hands. Then went to lean on the front counter and play on his phone. Didn’t look or acknowledge me there. And still no one came to the window. After a long time, I left. Horrible service.

I thought I posted this the day of, and really making it a point because this place has such potential to succeed. The chain itself, is great food, so I was really excited to know we had one closer than Altamonte Mall. This visit was very embarrassing since I brought along a friend and just raved about how good this chain is. We get there early and the door is closed, we looked through the window door and saw no one, also knocked on door before returning to car. Then I thought we'll try drive-thru and a lady asked for our orders. I asked if they were open for inside service, she advised they were. I advised her the door is closed. I parked and as I am walking toward the door from the other side of business, I see the young lady running to open the door that was closed. Upon entry, the wh