Captain D's

We are use to a high quality Captain D's experience in the south. The Midwestern stores can not get it right. Stopped by about 8pm tonight at the location on State avenue. Employees were out in the parking lot when we arrived. One lady came inside to take our order. The fish wasn't even close to warm. Not sure there was even reheated. The macaroni and cheese was not even edible. We got a breadstick instead of a hush puppy and it wasn't very warm either. Definitely not fresh. Sweet tea was in the back. Tasted tainted. Definitely should not be served They were waiting on a delivery truck so they were out of about six different items... Which is not within these employees control. But this is our absolute worst Captain D's experience ever! Grossest food I have ever seen served on a plate. $18

To eat some fish... First trip had excellent service and counter girls were pleasant and friendly food was great. This second trip I stopped in drive thru at 13 min before 10. Lights were on drive thru and outside lights too. There was a cook standing outside the back door on his phone I sat there for 5 minutes the cook went inside I herd him say there was someone in drive thru and I still didnt my order taken it was 5 till by then I just gave up and drove away. I know it was about closing time but why state hours of operation if your not going to serve the public. The amount of the sale lost wouldve been approximately $40-$50 with what we all wanted. I use to be a assistant manager at this place and the other store which has been closed for years on 35th state ave over 20 years ago. Yes i

Had to wait 10 minutes to order and once I did order was wrong. Told cashier and they were very rude. Was told they were out of funnel cake sticks and asked for a refund and cashier threatened me. When I told the supervisor they laughed and cashier said it was a promise not a threat.

Service workers were more interested in talking amongst themselves. Order took too long. Employees cooking and eating at the same time. The cashier was eating as well.

This was our first time back since they reopened. It was great 👍 Kahnijee was incredibly pleasant and was working extremely hard! She was doing multiple jobs and was very successful at everything 👏 The food was fresh and delicious. We will definitely be back to try other menu items @