Capri's Pizza

I ordered a medium pepperoni pizza on Valentine’s Day while I was in town for work. I grew up going to their original Chicago/Whiting location, so I was really looking forward to some nostalgic comfort food. Unfortunately, the pizza was extremely disappointing. I ate a slice on my way home and noticed it was dry and burnt, didn’t think of it much since it was an corner piece. but when I got home I realized the entire pizza was BURNT and had no sauce on it. I called and the manager offered a remake, but since I couldn’t drive back, she offered a store credit. I asked about issuing the credit to the Whiting location, but they’re no longer associated with them. And I can see why. I realized I wouldn’t be back in the area after the weekend. I tried reaching out multiple times by email and n

We have been customers since we lived in Chicago. We always order the same thing Large half cheese & half pepperoni. Yummy Fries. That stuffed pizza with sausage & spinach is the BEST! We get a box of chicken and it's always a Capri's feast.They ALWAYS give us the BEST customer service. I recommend this place to everyone that loves great food.

This was my worst experience ever! I ordered $75.00 worth of food. The pizzas were so greasy that the paper wrap was all see through. One of the pizzas were missing a corner piece don't ask me how but it was the other one all the cheese from the middle was gone from the pizza sliding from the delivery.. And when I called about it the owner Lady want to give me $2.00 in credit. But I ended up with a $5.00 creidt. She wanted me to take them back. But my grandkids were hungry. So we tried to make the best of it. It was a nightmare. I don't think I'll go back even though I have been eating Capris since I was younger from the original spot in South Chicago.

Second time in a row with horrible service.. first time I thought is was just a rough night…. This time I am missing a pice of chicken, then they delivered it to the neighbors house who stated it was delivered at the door on the floor on a rainy day and the driver just left. Called the supervisor of course no call back and the chicken and fries are a bucket of grease and not fresh at all.. come on do better we ordered weekly. Guess not anymore…

I have been looking for some good pizza for a long time and I finally found it!!! Took me back to my younger days in Chicago. Pizza has been very bland to me for years but Capri's pizza was absolutely delicious 😋 full of flavor! It was cooked perfectly and the crust was great too. You definitely have a new frequent customer in me! Can't wait to show my family ❤️