Capriotti's Sandwich Shop

Update: FROZEN BREAD! I went to Capriotti's again because let's face it. They have some tasty recipes. But this company has really lost their way! I ordered a medium Cole Turkey and chips. The bread tasted old. I told the girl who seemed to be managing the place that the bread tasted old and asked if they bake their own bread. She told me "No. We received it frozen every two weeks from Las Vegas." Really? How is that in any way more economical or higher quality than a local bakery? There isn't a single bakery in all of Salt Lake County that could bake bread for them? Basically, the franchisor wants to make money off of the bread. Even if it means losing customers. Capriotti's is supposed to be a high quality sandwich. A few years ago, it was a high quality sandwich. Now, t

I love the Bobbie, but, the most recent time I got one I found a large bone in it. Ive never had this issue before, but it pains me to think the quality is going down. This has been my biggest pregnancy craving but I dont feel comfortable having it anymore :(

Honestly used to loved this place. I’m not one to complain but just look at this picture. I paid $10.89 for a medium Bobbie and basically got bread, a little stuffing and some cranberry sauce. You can see some strips of turkey there if you look hard. :/ Great sandwich when it’s made even just OKAY - but this is totally not worth the price if there’s literally no consistent quality going into what’s advertised.

The customer service here exceeded my expectations. Although I haven’t been to this location for food, I still love the food in General. Chris (not sure if it’s spelled right) the GM deserves a raise. I had an issue with the Lehi store and couldn’t get ahold of them to cancel my order. I tried to call 15 times over 3 days. This store wasn’t even in her franchise and she went ahead and helped me and got in touch with who she needed to and got it fixed. I am extremely grateful for the help and the customer service won me over. I will gladly go here over Lehi. I really appreciate the help that was received and going above and beyond to help. Thank you for having such good management!

Idk how you can mess up a sandwich but they have figured it out! I ordered the turkey sandwich($9) and it came so bare with dry shredded turkey meat that was tasteless and expired slimy tomato. I have had better quality sandwiches from 7-11. And both of my Starry sodas came dark and tasteless?!! I understand that it is Easter Sunday but if you can’t offer quality food , especially for the price , then stay closed on holidays. It might be disgruntled employees or it might be the establishment but either way 1/10 for this order. I suggest Gaetanos sandwich shop if you’re looking for a great sub.