Cupbop - Korean BBQ in a Cup

I ordered via Uber Eats. I always do the Ugly Bop and the Korean BBQ. The food was below supbar. The chicken was super dry and hard to chew and there was hardly ANY cabbage. I mean, come on! Also I tried to do the Buy 1 get 1 free. It says it doesn't include any 'customizations.' However, adding the sauce and making it sloppy shouldn't constitute from not getting the free one. Anyways, I wanted to give a -0 on this. But 1 will have to do. I won't order from here again!

**Just honest feedback as a first time customer** So last night, I went to a Jazz game. They had a Cupbop next to our portal so I went with that. The ordering process was very easy. I scan the QR code, I see the easy menu with photos, and I choose my options, and BAM. Done. I was really impressed with the “Bbop Sweet” bowl and thought I would try it for lunch the next day. So here we are. I walk up to this Cupbop, and the lady pointed to a tablet off to the side so I go. Call me clueless, but I had ZERO clue how to find the “Bbop Sweet” like I saw yesterday at the game. I fiddle with it, and mind you there’s only ONE ordering machine. I see people are coming in, so I step off and let them order. They look like regulars. Anxiety is kicking in because I don’t know what I’m doing and I don’t

Well, Ethan definitely redeemed my faith in Cupbop itself. Somebody in Midvale needs to be fired worth the drive to fashion place what a phenomenal attitude atmosphere and Portion size!!!!!

First time at Cupbop and I was seriously impressed! The bowl was HUGE with plenty of beef and a great mix of veggies — super filling and flavorful. The noodles were really good too. The service made the experience even better. Since it was my first visit, the cashier took the time to explain everything and even gave me a few sauces to try, which I really appreciated. I’d 100% recommend getting the spicy sauce with their mayo combo — so good. For a fast-casual spot, this place was excellent. My food came out in under 5 minutes, and everything was fresh and hot. Can’t wait to come back and try the K-dogs next time! 🌶️🍜

The guy was so busy complaining about other customers that he forgot to give me my protein. Not even a single little scrap of chicken...just half a bowl of rice and noods with a ton of sauce. Also, more and more I'm starting to feel like any system that asks you to tip BEFORE the service is just straight up dishonest.