Capriotti's Sandwich Shop

I recently placed a last minute catering order for a client across the state board in Maryland, and had THE BEST experience working with the Capriotti’s Middletown team. I confirmed my order with Anthony C., later speaking with Casey, one of the store managers, to see if we could coordinate an earlier delivery time than the online system allowed for catering delivery through DoorDash. They were both very kind, answering all of my questions, and making it possible to coordinate a timely delivery for this last minute catering delivery. While I do not do much business in this area, I would highly recommend them for similar catering for other businesses in the future. Thank you!

Ordered at 3:07 for cold subs. Told 15-20 mins. Arrived at that time. Then waited another 35 mins. Everyone looks miserable And customer service is horrible. Communication is non existent.. just the worst. Management is lacking big time. Will not be back to this location ever.

I like Capriotti’s subs. Most locations make really good subs. However, the quality and cleanliness at this location is questionable. The subs don’t taste as fresh. Last time I got a turkey sub here there were 2 hairs in different parts of the sub, gross! This location clearly needs a new manager to clean up shop. It’s clear from all of the negative reviews that they don’t care to do better, shame.

Grabbed a few sandwiches the other day, the Cole Turkey, the Bobbie and the classic Italian. All of the sandwiches were really good, plenty of meat. The turkey that goes on the turkey sandwiches aren't cold cuts. They include slow roasted hand pulled turkey. So the Bobbie really gave me the taste of a turkey sandwich the Friday after thanksgiving, very nostalgic. I'd go back for sure.

I use order from here all the time. Recently, they don’t put any meat on their cheesesteaks. And have to nerve to say they put extra meat on their cheesesteaks now.