Burger King

EST. 3:40pm today. Drive thru. Young male employee acted like customer was a burden and didn’t like working. Must’ve had a bad day and decided to take it out on customers. Ordered 8 piece mozzarella asked for marinara cup (since one automatically comes with a 4 piece). Didn’t receive extra cup nor receipt. Went in and asked for the cup only to be responded with attitude from drive thru employee that it only comes with one. I said I thought I was charged because I asked for an extra. He said no I wasn’t. Again no receipt provided to me. So I couldn’t check. I asked if 2 comes with 8 piece since 1 comes with a 4 piece. He said no. Only one cup. I was refused an extra cup (since 1 cup doesn’t handle 8 piece). I looked online and it says 2 cups is supposed to come with an 8 piece. I called spo

Customer Service pour! ran out of cheese at a burger joint. How do you even do that? I walk in. There’s a young man telling me I have to use the kiosk! now their is a older older woman suffer through the kiosk and her grandchildren helping her! I want to order cheese for my chicken the kid takes 10 minutes to think about oh yeah, we’re out of cheese. That’s why it’s not on the kiosk and then I said can I get an extra barbecue sauce in place of the cheese please because you have no cheese. Another gentleman said yes then the other guy wanted to fight and say I didn’t pay whatever they charge for some barbecue sauce or cheese and I can’t give you more bbq sauce. i’m sorry I didn’t run out of cheese. That’s your fault. Have some Customer Service throw in a freaking barbecue sauce and

Went through drive thru..would not honor the 3 for 7 deal. I’ve been to numerous Burger King’s throughout Ohio never had this issue and then went up to the window and asked to add an onion ring to my order. He told me that he would not take an order at the window and I .throughout Ohio never had this issue and then drove up to the window and asked to add an onion ring to my order the young boy with glasses at the window was EXTREMELY rude/ unprofessional!!!! He told me that he would not take an order at the window, and I had to go all the way around, even though there was no other vehicles there at all!! Asked for no tomatoes and you guessed it!!!

Subject: Denial of Service to a Truck Driver – Unprofessional Behavior Good evening, I am writing this complaint to formally report an incident that occurred tonight at your Burger King location. At approximately 9:33 PM, the lobby was already closed, so I attempted to order at the drive-thru window. I am a professional truck driver operating an 18-wheel truck, which by law and safety regulations cannot enter the drive-thru lane. I parked my truck safely next to the Burger King and walked to the drive-thru window to place an order. I politely explained to the employee/manager on duty that I am a truck driver and that I am unable to use the drive-thru due to the size of my vehicle. The response I received was dismissive and disrespectful. I was told, with attitude, that I would not be

Kitchen staff eating food while preparing my food , staff wasn’t available for sauces or utensils horrible customer service. Poorly cleaned lobby couldn’t sit comfortably to eat crappy food that was cold. Music from kitchen was blasting from staff. Definitely been to better locations! “ At BK Have it your way… you rule “ doesn’t seem to apply to this location