Burger King

I’m not someone who normally leaves negative reviews — I usually praise good service — but this location has been consistently disappointing. They just launched the SpongeBob promotion and within only a few days they were already out of the featured items like tots and pies. On several visits, I’ve even been told they don’t have basic menu items like burgers. The lobby is often locked, and the drive-thru wait can be anywhere from 20–45 minutes for a simple order. I really have lost hope in management turning this place around because it’s gotten worse every time I’ve tried to give them another chance and it's only gone more downhill over the passed 2 years.

I keep giving Burger King another chance because I know the franchise is a good one but this location is consistently disappointing and declining, which is almost not possible. Each time I go there, there is some kind of a problem with the wrong order, with waiting in line without any acknowledgments, and multiple times the store not even being open during business hours. This time I waited in line for 11 minutes at the drive-thru. Don't ask me why I allowed that amount of time to go by, but I did. I was never even acknowledged. Saw the person in front of me and leave without even going to the windows and that should have been my first clue. Drove by to the front of the store by the second window and saw five employees standing there talking. So I went back around to the drive-thru an

Even tho I shun eating fast food and I rarely eat it at all!! I just am mystified on how this place stays in business 🤷🏻‍♀️ Usually whenever I show up, there’s maybe 1 or more cars in line. And they appear understaffed. Sometimes they’re completely closed without prior warning!! The service is usually slow!! This restaurant or the franchise issues coupons, which they may or may not accept!! Because of COVID, the dining room, which I’ve always found cold and uninviting, was usually locked up. On one occasion, I wanted their wonderful soft serve ice cream and, as usual, I was given a difficult time about it by a crew member, but, luckily received it gratis!! Smh It’s high time for an overhaul, Burger King 🍔🍟 b4 you go out of business for good!! 👎🏼

Absolutely do not give your money to this establishment. Obviously, I have low standards for cheap drive thru food but my breakfast sandwich was missing the egg and cheese. I tried to get a refund and was told my online account would be suspended. For $10, a croissant with a piece of sausage is literally criminal. Don’t mess with a pregnant woman’s breakfast yall. DO NOT GO HERE.

I am disgusted and appalled at the service i experienced at Baylor Brook Dr, Bluffton, SC 29909. I ordered door dash that came up to $47.00 (Royal Three). When I received my order I received a small fry and whopper Jr. I called the washer who told me they were messing up orders all night. I proceed to call the store to let them know what happen. A young man answer the phone I explained him what happen he proceeds to tell me "well you come get it then" in a very rude tone so I asked if he was talking to me he said "yea come get it" I couldn't believe how rude and unprofessional he was. While I was asking for a manager he put the phone down and I can hear him and 3 other young men in the background shouting obscene languages and laughing in the background ignoring my call. I have been a cust