Burger King

We have discovered that mobile orders are low priority. The food is always cold, the staff look busy but they are not, there is a major lack of leadership in all the Burger King’s in Gainesville, GA. We have eaten here the last three days in a row, to test to make sure it was as bad as it seems. Online orders take 10 to 15 minutes longer than drive through or at counter orders. This is not fast food, and the food was cold when we got it. Lack of leadership in management, poor work ethic, and terrible service. The decline of Burger King’s chain is inevitable, unless there are major improvements.

I recently saw my local BK showing off decorations and balloons saying to people to come and see them. I guess this was because they were closed for several days due to some fixes inside. I also saw on their sign saying that they were open until 2am. It’s been several months since I last ate BK so I was down to see how it was. I went through their drive-thru on my way back from work after midnight. There was no one around the restaurant except for the employees inside. I ordered a mushroom Swiss cheese melt meal that came with the sandwich l, fries and for my drink, a Hi-C punch. The person taking my order was kind and friendly. As for the meal, the sandwich was smaller than advertised which shouldn’t surprise me. In terms of taste, it was alright being freshly made off the broiler. The fr

Manager here is amazeballs! If there is a problem they fix it. Has a kids play place.

This is the second time in a couple of months that we have come and our order was yet again not made correctly. The fries were over salted and only two of the sandwiches were made correctly. With the amount of workers they should be able to complete the orders right. Please do better.

I don’t eat much fast food, but when I do, Burger King is usually my choice for a cheap burger under $10. Today my son wanted to try the SpongeBob Krabby Meal, and with all the hype, we gave it a shot. What a mistake. • No pineapple freeze — just a regular drink instead. • The themed packaging they advertised? Nonexistent. Everything was tossed into plain bags. • My son’s kids’ meal had no toy, yet I still paid full price for everything. • The food itself was disappointing: a spongy bun, stale cheesy tots, and a pie that was mostly whipped cream and overly sweet. This was nothing but an overpriced letdown from start to finish. Burger King hyped up the experience, but delivered sloppy service, missing items, and subpar food — all while charging full price. Lesson learned: I won’t fall f