Burger King

We ordered the ultimate whopper but all they gave us was a bacon burger no mushrooms no onion rings. Not made right for a $10.00 burger. I feel ripped off. I called the store to tell them. They offered to make it right. Thank you Jake for your hospitality.

I gave this place a couple of chances they can't seem to understand about no bun one it literally gave me pickles in a box I forgot about the meat completely the person in charge cussed at my boyfriend all of our food is cold and we had to go back drink was tea or something instead of a diet Coke I tried to have him make it right but they didn't want to they finally made it right and then it was really poorly done, no gluten free buns so i just asked for no bun they had no idea how to do this more than once so i won't be going back ever

I would like to preface this review with the fact that I never complain and I've never left a bad review at a restaurant, i know customer service is hardpbut my experience today was heartbreaking. I came to this location on my lunch break despite my fiance telling me again and again this is the worst location in the Lansing area and to avoid at all costs. I have always had a soft spot for this location because Dana Gates gave my son his first job, he worked for her until he graduated and I was always impressed with her professionalism and communication skills. I was aware the quality of this location has gone down but not to this extent. I waited in line at least 10 minutes before I got to the speaker and then at least 3 at the speaker before I asked if they were open and someone told me

Ordered food in the app 17 min before store was to close, when I got there 7 min later I was told they close the grill down early (30 min - 1hr?) and they had no meat for my order. I asked for refund and they said I would have to do it through the app, I said I don’t see an option for it and he said oh well I know you can because this happens a lot?? Interesting business model, BK open hours are really not open, I guess it’s only “my way” if old meat is left? I did get a refund after I did a service report in the app. I have had really good experiences with this BK and the staff, just don’t order here in the last hour and you’ll probably be ok. Update : GM contacted me and listened to the issue and apologized sincerely, I do believe this problem will be addressed with the night manageme

Dark haired girl and ginger man all over each other within customer view the otherrl day. If they are a couple they should keep it at home and not at work, this was unprofessional behavior. If either of them are married I feel sorry for their spouses. They both looked like managers but didn't act like it