Bruegger's Bagels

Thank you so much Becky for building me any amazing sandwich, my taste buds are in love! 😋 Isaac & Cora thanks for the amazing service, everything was great! I have found a new favorite sandwich ❤️- jalopeno bagle with garden vegetable cream cheese on both sides, swiss cheese, pastrami, lettuce, onion, tomato, as well as red & green peppers. Seriously try it! I will add I can be a picky eater and always order the exact same sandwich every time at Bruegers Bagles. So, trying this sandwich was such a fun adventure, I am so glad the staff are not only friendly but so creative. They should consider adding this sandwich to the menue! No complaints about Bruegers Bagles in Apple Valley. I do have just 1 wish-if they could be open for dinner, I would be a regular. I love and crave sandwic

Waited 40 minutes for the order to be completed. At first they told me they were making fresh bagels and it would take 20 minutes then they told me they can't bake the bagels because they were doing construction. And a different worker said they had to drive to different store... The different store was to Eagan and back that takes 16 minutes..... Very poor communication by the store will not be coming back here ever again.

I placed a large bagel order for a bridal shower and the order was not in the system at pick-up. Ethan was amazing and was able to make sure we got our bagels on-time. He made a very stressful situation very calm and did everything he could to make it right! Service and friendliness was off the charts!

Without fail with mess up our order if it’s any different than what’s standard. Don’t want cream cheese on your sandwich? Too bad you’re getting it. Don’t want cheese? Too bad. Don’t want egg? You will also be getting that. Even tried the online ordering and even though it’s printed in large font on the receipt they still mess it up. It’s honestly impressive how terrible they are. It’s not even that good of food but our son has a fixation for sausage sandwiches (no egg no cheese - but they don’t care).

To be fair this place is extremely busy. It is also extremely dirty. The staff were great and accommodating. The food came like it was rushed. Bagel was undercooked, little to no cream cheese, bacon on the side of the sandwich not in the sandwich, when I opened the wrapping it presented as wet and greasy. The worst part was how dirty the areas are. There’s a layer of dust on the table I was sitting at. The floor was dirty. Coffee station was dirty and the coffee was cold. If a team member was assigned to some cleaning of areas and they slowed down to present a good product, this place would be great!