Braum's Ice Cream & Dairy Store

We come in pretty regularly on Tuesday evenings and walk in about 9:45 ( they close at 10:45) and have to ask if we may sit in this area because they have the baby high chairs blocking the main seating area. There is not enough seating in the rest of the restaurant for our group of usually 10-15 people to sit. We talked to the manager at one time if they would continue to block this area and she assured us it would not keep happening, however the last 4 four visits it’s been closed off and they reluctantly have to move the baby chairs so we can have a seat…. Makes it awkward but continues to happen EVERY Tuesday that we come in

Ordered extra ranch for 3 of our salads and didn’t get extra ranch. When we asked for the ranch at the window the worker huffed and puffed and was rude. Then to top it off when we got home there was only one empty bag of croutons for three salads.

A Rare Oasis in the Wasteland of Fast Food Mediocrity . Stepping into Braum’s in Borger, Texas, was like slipping through a wormhole straight into 1955—before fast food became a soulless corporate meat grinder designed to suck the life out of both employees and customers alike. This place had charm, damn it. A real, tangible sense of hospitality. The employees actually seemed to enjoy their jobs, a concept so foreign in the fast-food industry today that it felt like witnessing a unicorn trot out of the kitchen. Meanwhile, the Sonic next door? That place looked like a scene out of Blade Runner if Blade Runner had been directed by a guy who just got evicted from his trailer. Flickering menu boards, soulless teenagers barely conscious at the order window—pure dystopian hellscape. But Braum’

I am only leaving 1 star because you can’t leave 0. This place has gone down hill since the remodel. They have messed up every order in many different ways and skimp out on everything they possibly can. Apparently, all chocolate means vanilla, extra fudge means a little chocolate drizzle, extra gravy means none at all because it makes the most sense, right? Your best bet, at this place, is to go in and watch every single thing they do because they can’t get the simplest order right. I’ve worked a drive thru, as well as gas stations that had constant call ins for many different things, including making pizzas while working the register with only one person beside me. I understand the frustrations of it. I would never mess up an order as bad as they have and they have at least 7 others worki

Absolutely phenomenal service from a kind man with blonde hair named Robert he was really kind and was nice enough to let me try an ice cream flavor I did get just to see what it was like he was also just really friendly and made my day (he needs a management position he would bring a great character to the place)