Bojangles

This place was horrible! We waited for over 20 minutes to get our food after ordering through the drive thru. They asked us to pull forward they'd bring it out to us. Well, after the initial 20 minute wait and me laying on the horn, they came out and asked us what it was we ordered, we told them then we waited another 10 minutes for them to bring it out. I told them id never stop here again and ill leave a review on google warning people about you and your service. As we drove down the road and ate, my daughter and I got sick from the food. We felt fine before we stopped and about 20 minutes after eating we were sick. We still had a 4 hour trip home with two little kids in the car! Needless to say the rest of our ride was miserable! Got home and we both vomited throughout the night. We got

The first 6 months after opening the food and service was very good. But I just waited 30 minutes for 2 sandwiches after ordering from the app. The grilled chicken sandwich which was good but they had a promotion for a free fried chicken sandwich on the app. It was awful, undercooked batter and was room temperature. No apologies were offered for waiting 30 minutes and it smelled like marijuana in the lobby. There was no other customers in the lobby until about 15 minutes after I ordered and they got their food before me. Not sure what the problem was that day but after that experience Im not sure I will be back for a while! And that's a shame because its the only fast food place that offers a decent grilled chicken sandwich.

Usually when I go to Bojangles the drive thru worker is usually just not nice at all. No kind of customer service, they don’t speak nor do they say thank you just rude! But this mourning the new worker was very nice and she greeted me with kindness, very nice young lady! I asked was she new she said yes. Her name is Victoria! Thank you for having great customer service skills!

The food was hot and delicious! The customer service was top-tier, and the restaurant was super clean. I really enjoyed my visit—definitely coming back!

From a fast food manager’s point of view, I will not be returning to this location. Not only were the fries old and hard but also part of my order was missing so I went back through the drive thru, after 40 minutes of waiting i finally get back to the window just to be told that my missing order would have to be cooked and I’d have to wait longer and that I should have come inside. After explaining i could not come in i then asked to just get a refund and was once again told I’d have to come inside. So now I’m out food and money since I paid for something i did not receive. If that was my crew they would be terminated immediately!