Bojangles

I don’t know why I continue to go to this location. Probably the worst managed fast food restaurant I’ve ever been in. Came here a few weeks ago, waited 35 minutes at 8 am for a Bo berry biscuit. Went through the drive through a week ago, had to pull up and wait 25 minutes for a large Bo round at 730am. Got down the road and there was 4 in the container. Went there tonight and waited 40 minutes on a chicken sandwich. Never again.

Place absolutely sucks. Customer service is terrible and they make you wait a long time for simple orders. They get mad at you for coming back in when your order is wrong (which is frequent). Tea has a slight sour taste to it as if it’s from the day before. Food is usually cold, biscuits are hard, they never give you sauce and when they do it’s not the what you asked for, they never give straws and you hardly get a receipt. The only decent thing about this location is the manager I spoke too. She seemed nice but it’s obvious her team sucks and don’t listen to her. Best part is, you can’t call and make a complaint because it’s not showing under the main franchise. If you don’t mind waiting forever for your order to be wrong and lack of customer service then this is the place for you!!

Waited in the drive through over 10mins. No one was in front of me. Finally left the drive through and went in to order. Had to repeat the order several times before getting it right.

The service was great the Manager Jessica was great she shared the deals they had going on which saved us some money she was polite and patience with us. Even though she had a mask on I can still tell she had a smile on her face she was great the food was good and fresh I will be back.

Normally a reliable stop for us, but this visit was terrible. The fries were overly salty and tasted like old oil, and the chicken was overcooked with no flavor. Very disappointing.