Bojangles

Oh my God this place sucks! If I go here 10 times, they get my order right 2 times. You got an 80% chance of the order being wrong. On today’s visit, they were out of Pepsi(they are always out of something essential). So, I get to the window and since they didn’t have Pepsi, I asked them to remove that from my order. They did and in doing so they increased the price I was paying. The price literally increased by getting less stuff. They refused to do anything about it. The person working the window was hard to understand as English was not their primary language. I tried calling the 888 number that was listed on the receipt only to find out they don’t use that number anymore and you have to go online to file a complaint. So, I figured I’d start off with Google and go down the list. This

I frequently stop at this location due to it being otw to work. I have had several orders recently that were missing items or had the wrong items all together. I go through the drive thru always and shouldn't need to worry everytime if my order is correct or not. I don't have time to make sure you are doing your job correctly and will no longer stop at this location.

This location has gone downhill, and I won’t be returning. On multiple visits, I’ve witnessed the general manager yelling at employees in front of customers, which is uncomfortable to watch and completely unprofessional. They are constantly out of basic items. On different occasions, they’ve been out of southern chicken, jam, honey, and orange juice. One time, they didn’t even have lids for the cups, and another visit they were somehow out of toilet paper. That’s unacceptable for any restaurant. I’ve also overheard employees talking about how the general manager frequently changes schedules without notifying them, which explains the low morale and chaos behind the counter. Cleanliness is also another major issue. In the afternoons especially, the restaurant looks dirty. I’ve also been g

This was one of the worst customer service experiences I’ve had in a very long time. The staff was rude, dismissive, and completely unprofessional. It felt like no one cared at all. Simple requests were met with attitude, and there was no sense of urgency or care for the customer at all. This business would honestly be better off replacing the entire staff. With competent, customer-focused employees, they’d likely make more money and lose fewer customers. I won’t be back, and I wouldn’t recommend this place to anyone.

Wish we could give them over a 5* ZSo the step on it. OK. Here. There they are. That's it for now. We're out. Anything. OK, can I have it? Anything else?We were in need of some breakfast and for the first time stopped at Bojangles. We have always wanted to stop but never did. One of those places where you say "why didn't I do this before now". The biscuits were nice and flaky, not at all dry. The bacon and sausage were cooked beautifully. Even the coffee tasted nice and not too acidic. We will have to try the one near home next. Thanks for a great meal.