Biggby Coffee

I love bigby personally, ive been there multiple times and i usually always get a frozen drink. But the past few times ive been, my “frozen drink” has not been blended properly, and i have HUGE ice chunks in my coffee, mind you this is supposed to be a blended frozen drink, not an iced coffee. I honestly think that its the lack of employees and only 1-2 workers being rushed to make a whole drive thru of coffees is the problem.

Normally I don’t leave bad reviews but the last 10 times I went, it took half a day for two drinks. I am normally a patient person but drive thru shouldn’t take literally 30 minutes. People in front of me drove off because they got tired of waiting. Ive had to do the same. Once or twice I understand but it’s been every time the last ten times.

I had just moved to Harrodsburg from Lexington and I stopped by for a drink and food before my OB appointment in Lexington. The staff were so nice and accommodating to me as I ended up, leaving myself little time to get to Lexington. I appreciate their help in their service so much! Autumn was the trainer on duty and she was so kind to be able to push my order through while training! Thank you so much, the food and drink really made my morning. I will for sure be back when I’m not in a hurry. 😅

Never been here before. Came by Sunday for Pioneer Days to pick up a specialty drink and breakfast for my friend and I. The hostess who greeted me and assisted me on the options was knowledgeable friendly and impressed me with her attitude and exceptional customer service. I highly recommend.

I had been waiting for a few months to try a Biggby Coffee, after hearing a co-worker bragging on the wonderful selection there. I got to try it, not once but several times. The Winter Wonderland is my pick, with an extra shot (hot or cold is always good!!) The price, is very reasonable. The service at the Harrodsburg location is...not great. The employees are always nice, and helpful. Getting your order...terrible!! It has taken up to 22 minutes to get my order, and that's in the drive thru, and only ordering a drink. If you have a day off, with nothing else to do...check it out, but be prepared to wait. It really is one of the slowest coffee houses that I have ever been to.