Berkshire Burrito

I got a vegetarian burrito from here, and I’ll be honest- I’ve never actually taken the time to write a bad review before- but my experience here has been consistently terrible. My burrito was so bad, it wasn’t even wrapped, it was just folded over. The food was so gross, I didn’t even finish eating it (and it was expensive) and I’m really understanding of kitchen mishaps- this was just too much. My vegetarian “burrito” consisted of peppers and onions, in a tortilla folded over. It was sopping wet. On top of that, my associate told me that when the owner was making his food afterwards, she kept checking her phone- and then directly putting her hands into the ingredients she was using to prepare his order. She wasn’t wearing gloves, and I’ve walked by multiple times while she was making fo

Incredibly small and inconsistent portions for the price. 3 regular ice cream cones ordered, one small, one small, and after reminding the employee, one regular size delivered. Do not recommend. Would love to see if burritos play out the same way.

We had a couple of very Bland tasting burritos here. The wait staff seemed like they were bothered by the fact we even ordered food, and there was nobody in line behind us. We were expecting something a little bit more flavorful. The prices are okay, but it was just not a pleasant experience. There are better options at the food court here.

We went to the one in the premium outlets, and the smoothies were very good. But the tacos we had were horrible. The meat was disgusting and very cheap. The shell was very stale. The person working there seemed bothered that we even wanted to order food there.

Disappointed that they closed early and did not have smoothies. Got a soft serve ice cream instead, and had some difficulty getting a receipt for a cash transaction. Due to this, I did not notice that I was also not given the correct change from paying with a $20 bill (shorted $10). If I'm able to resolve this, I'll add a star.