Baskin-Robbins

They tell you one thing and then they call you a liar. I tried to use my favorite birthday scoop, I was told I couldn’t use any coupons because they are updating their system because the prices are going up because of what’s going on. Then I was accused of trying to get a free scoop of ice cream.

From looking at the other reviews I'm not alone about overcharging. The owner charged me for a 1/2 sheet cake and it was only 1/3 size, the one in my pic was $42 (without the candles), poorly done cones decorations. The 1/3 sheet fudge crunch on their app is $40 with 6 cone decorations, my cake only had 2 cone decorations & was $42. How greedy to put less cones & charge more. The owner can't write "Birthday" well... and when I asked to see a sample of his writing he said that I was making a strange request & he had no samples. He could have easily written a sample on extra cardboard, but he refused. He could see that we were in a rush and took advantage to overcharge & I learned my lesson to check the writing before leaving. It was a Sunday afternoon and the freezer only had three medium

I ordered a banana split at Baskin Robbins in Platt Village and the employee started peeling the banana and cutting it, then placed three scoops of ice cream with some toppings on top — all without using gloves. We paid in cash, and for the next customer he did the same thing again. Very unhygienic.

walked in at 9:25 when they close at 10. Said he couldn’t serve us anything because he already washed the spoon and blender

As I was paying and had my head down, the own sneakily added an additional $2 to my transaction for “two .99 cent cones” thinking I wouldn’t notice my transaction total go up by $2. He then quickly discarded the receipt. This is fraud and I will be reporting it as so and notifying corporation.