Baskin-Robbins
Middletown, MD · Ice cream shop
- Address
- Baskin-Robbins, 200 Middletown Pkwy Suite 200, Middletown, MD 21769
- Phone
- (240) 490-8681
- Website
- locations.baskinrobbins.com/md/middletown/200-middletown-pkwy?utm_source=google&utm_medium=organic&utm_campaign=Yext
- Status
- Open · Closes 9 PM
Baskin-Robbins is a restaurant located in Middletown, MD. It is one of 24 restaurants listed in Middletown. Its 4.0-star rating is slightly below the Middletown city average of 4.5 stars. It ranks #20 of 24 restaurants in Middletown. There are 10 photos associated with this location.
About Baskin-Robbins
Visit your local Baskin-Robbins at 200 Middletown Pkwy, Middletown, MD — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More
Hours
| Saturday | 5 AM–9 PM |
Customer Reviews
The twist caramel cone was pretty sloppy with too much caramel.
Horrible experience, the white guy that serve my ice creams had a ugly attitude he forgot to gave me one ice cream in a waffle cone and got super angry once I told him he forgot one of my ice creams and gave me a miserable scoop in the cone. Really disappointed for the customer service he gave us, because we pay for the ice creams we did not ask for free ice cream.
The food is good, but the staff doesn't speak English very well, so expect to have trouble getting your order correct. For example, I ordered a hot fudge brownie sundae, but what I received was chocolate sundae... no brownie. Another time I ordered a banana sundae and got the biggest eye roll from the clerk that made it.
I have tried to order cakes in advance twice at this store. Both times I have shown up for the pickup and they don’t have any recollection of/lost my order. While this is frustrating enough, what really irks me is the attitude I have received from their staff and management about it. They have zero customer service skills and are completely inept. I’ll never do business at this store again.
Extremely efficient crew serving today! It was quite busy, and the staff and customers were living the moment in harmony. Thanks, DD staff!! Great job!!
Accessibility & Amenities
Services
Top Restaurants in Middletown
| Name | Rating | Reviews |
|---|---|---|
| Deb's Artisan Bakehouse | ★★★★★ 5.0 | 20 reviews |
| Middletown Public Library | ★★★★★ 4.9 | 20 reviews |
| Beans & Dreams - Nektario's Place | ★★★★★ 4.9 | 20 reviews |
| Aleko's | ★★★★★ 4.8 | 20 reviews |
| Boxcar Burgers | ★★★★★ 4.8 | 19 reviews |
| Fratelli's Italian & Seafood | ★★★★★ 4.7 | 20 reviews |
| The Main Cup | ★★★★★ 4.6 | 20 reviews |
| More Ice Cream | ★★★★★ 4.6 | 20 reviews |
| Black Hog BBQ & Bar | ★★★★★ 4.6 | 20 reviews |
| Schroyer's Tavern at Maryland National Golf Club | ★★★★★ 4.5 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.