Baskin-Robbins

Crestwood, IL · Ice cream shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Crestwood
#16
of 44 restaurants
City Percentile
23%
rating percentile
Address
Baskin-Robbins, 5443 W 127th St, Crestwood, IL 60445
Phone
(708) 396-9701
Website
locations.baskinrobbins.com/il/crestwood/5443-w-127th-st?utm_source=google&utm_medium=organic&utm_campaign=Yext
Status
Closed · Opens 4 AM

Baskin-Robbins is a restaurant located in Crestwood, IL. It is one of 44 restaurants listed in Crestwood. Its 3.7-star rating is slightly below the Crestwood city average of 4.0 stars. It ranks #16 of 44 restaurants in Crestwood. There are 10 photos associated with this location.

About Baskin-Robbins

Visit your local Baskin-Robbins at 5443 W 127th St, Crestwood, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More

Hours

Saturday4 AM–10 PM
Sunday5 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM
Thursday4 AM–10 PM
Friday4 AM–10 PM

Customer Reviews

★★★☆☆ 3.0 Hylene E · Oct 2025

The atmosphere was great. I ended up ordering the Cappuccino Classic which was good and I ordered the hash browns which didn’t taste right. It tasted like they were cooked in old oil.

★★★★★ 5.0 Marianne Henry · Aug 2025

I highly recommend this Baskin-Robbins Dunkin Donuts! After a particularly bad day, I took my dogs for a ride and went to their drive up. The employee was so considerate and caring, really improved my day! I was made to feel welcomed and so valued as a customer. Wonderful customer service that is hard to find in today's times.

★☆☆☆☆ 1.0 Evan Berg Bierman · May 2025

Have been to this business numerous times and only lately has it been - and I say this as a purposeful oxymoron - escalating downhill. In the most recent visits, there have been at least 5-7 employees behind the counter at one time, and not one greeted customers or said anything within the store to feel welcomed in. And on each visit, something has been wrong with my orders. The first visit, the cheese on each sandwich was wrong; asked for white cheddar and was given American. Second visit, the iced drink wasn’t mixed properly with all of the sugar at the bottom of the cup, the bag contained an extra sandwich from someone else’s order, and the donuts were placed in the same bag with no paper between, creating cross contamination with ingredients in the event someone was allergic to one or

★☆☆☆☆ 1.0 Kitty H. · Jan 2025

Please believe me when I say this is honestly the worse location! There’s a reason why they barely have customers! I’m a Baskin girl despite all these fad drinks like boba or PSL. I love me some Baskin Robbins. However, this location never makes any of the drinks I’ve ordered from there for the 3 times I’ve been there! The only reason I even went there the 3rd time after giving them a second chance and failing, is because my go to takeout resto is close to this location! They either water down their fruit puree base or skimping on them on EVERY order!!! Plus they don’t fill up the whole cup like every other Baskin location I’ve been to. You would think that with them not filling it all the way up that the drinks would taste better, but no! They are cheating customers of their money so plea

★★★★★ 5.0 Teresa Muthart · Aug 2024

It’s nice to have 2 choices Dunkin’ Donuts and Baskin Robbins together. Baskin Icecream is the perfect Icecream and they have plenty of options including the cakes we go on Sundays and have family time

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ In Store Pickup ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Table Service ✓ Restroom ✓ Casual ✓ Quiet ✓ Quick Visit

Services

Ice cream shopCake shopDessert shop

Top Restaurants in Crestwood

NameRatingReviews
Eiffel Waffle Creamery★★★★★ 5.020 reviews
Nicky's Carryout★★★★★ 4.520 reviews
Brick Oven★★★★☆ 4.420 reviews
Chick-fil-A★★★★☆ 4.420 reviews
Louisa's Pizza & Pasta★★★★☆ 4.320 reviews
El Gallo Tapatio II★★★★☆ 4.320 reviews
Mariscos La Sirena★★★★☆ 4.220 reviews
Crestwood Public Library★★★★☆ 4.120 reviews
STACKED★★★★☆ 4.120 reviews
Fat Tommy's Grill & Sports Bar★★★★☆ 4.120 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.