Baskin-Robbins
Chicago Heights, IL · Ice cream shop
- Address
- Baskin-Robbins, 3225 Chicago Rd, Chicago Heights, IL 60411
- Phone
- (708) 754-9774
- Website
- locations.baskinrobbins.com/il/chicago-heights/3225-chicago-rd?utm_source=google&utm_medium=organic&utm_campaign=Yext
- Status
- Closed · Opens 4 AM
Baskin-Robbins is a restaurant located in Chicago Heights, IL. It is one of 49 restaurants listed in Chicago Heights. Its 4.0-star rating matches the Chicago Heights city average of 4.0 stars. It ranks #12 of 49 restaurants in Chicago Heights. There are 10 photos associated with this location.
About Baskin-Robbins
Visit your local Baskin-Robbins at 3225 Chicago Rd, Chicago Heights, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless... More
Hours
| Saturday | 4 AM–10 PM |
| Sunday | 4 AM–10 PM |
| Monday | 4 AM–10 PM |
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
Customer Reviews
I've been a Baskin Robbins customer since childhood. I've never had as rude of service as I've had this evening. I ordered a double scoop, like I've ordered my entire life, and they gave 2 half scoops. I politely asked for 2 full scoops. The guy argued and said "that is 2 scoops." I said it's not even at the top of the cup. (Mind you, there was a big 3 inch gap of plain air from the top of the cup to the top of the clear lid. As expensive as Ice cream is, I rightfully wanted my 2 FULL SCOOPS.) Reluctantly, he took it back. Came back with an attitude, and handed me this. I guess he hates his job??? Like how can you serve Ice cream and donuts (two of the happiest foods on earth)and be a jerk??
The female employee was unequivocally rude tonight. 3 cars were in line when I pulled up. Hours on Google said open till 12. It was barely 10. Covid has effected a lot of hours a lot of places. She comes out the back door and says "you all have to leave we closed a long time ago." I responded with "sorry your hours said till 12 on Google." To which she responded "No we've been closing earlier for months." With such attitude that I'll likely not go to that location again. I rarely visited there before, but tonight we had a taste for a milkshake. Guess hours will be back to normal before I revisit.
Went for a late night banana split and it was awesome. I got to pick the flavors of ice cream I wanted. That was a real treat for me, because other places they only give you vanilla soft serve.
Never re-opened after all restrictions lifted in state. When my ice cream cone broke as I drove away from window, still had to get back in drive thru line for replacement, it was 93° 😡
The blast here is amazing! :)
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.