Baskin-Robbins

I came on 10/14 at 11:30ish at night. the girl worker was lowkey rude and had an attitude. The guy basically threw our ice cream in a bag and shoved it into my hands and then told us to have a good night with an attitude. Also took them like 10 minutes after we paid…

I'm not happy about the company's new change in your strawberry smoothie rule now. You don't want to put ice cream inside the smoothie to help enhance the flavor taste and now, it cost $4 extra to add ice cream in the smoothie, knowing that it is already expensive as is. Way to go guys. You just ruined your greatest smoothie drink because of your greed. And no, don't try to say is because of shortage and Covid-19 cause neither of them didn't stop the smoothie from selling with optional ice cream to add into it.

This review is more about people than products. We went inside to have a scoop of ice cream. My kids are shocked to see employees' behavior. I do not recommend anyone to go with kids. If there is no option, take the drive-through rather than going inside. Hope they get better customer centric training...

I am not happy at all, I have been coming here for two year and today will be my last day coming here. I bought 3 of their 2 scoop bowls and the lady charged me for 3 she said I jave 3 scoop bowls but I showed her I only had two scoops in them she said no there is 3.....I paid and left but who ever is allowing this girl to run the Baskin-Robbins should think twice.....I was over charged.

I would not have left a star if I had the option. The sales representative Kathy was horrible. Her customer service was poor. Another staff who was not on the clock was horrible as well. Rethink the visit or contact Ferris the owner. DEMAND BETTER SERVICE.