Baskin-Robbins

0/10 Would Not Recommend. Second picture is the photo from their website. First picture is what we were handed at pickup Sunday, 11/16. Not only was the design nothing like the example online, when she boxed up the cake - she damaged the cake by putting the box flaps into the cake at the top and right side. The pink and black icing tasted horrible - everyone had to scrape it off before eating the cake & ice cream. A representative did call on Friday, 11/14 to say they were out of the light up head but they could still make it similar to the photo and they’d refund me $7 for being out of the light up head. Me, my son, & my family were extremely dissatisfied and disappointed with this cake order. Not sure what else I can say. The photos speak for themselves I suppose.

Service is garbage! These young girls that work in here are so lazy! Came the night before to get one and got home and realized that it wasn’t packed at all just enough scoops to look like it packed. It was gone in the same night and only 2 people ate out of it and it wasn’t much at all. Came here tonight and asked for freshly packed pint again. I don’t need anyone to tell me that it would be cheaper to get one that’s already packed. Clearly I know that and money isn’t an issue. I guess she had to entertain the young guy that was in there with here because be clearly wasn’t getting anything. If I had time tonight I would have gave them some real entertainment. I would much rather drive to another location. Please hire some people who actually want to work!!!

Drove here yesterday from across the river because Google said they closes at 10pm. Pulled up at about 8:45 to the light off and the two employees inside saying they were closed. Decided to call and surprisingly they answered the phone. The young man answered the phone and said “thank you for calling Baskin Robins we will be closing soon” I paused because I thought it was an automated message at first and then he said hello. I asked what time they closed and he said 9pm, I let him know that google stated that it was 10pm and they might want to have it changed. I kid you not he replied and said “well that’s the owners problem”…. I said ok and hung up. I don’t know if they close at 9 on Sundays or 10 however either way when I got there at 8:45 I should have been able to go in and order. I hu

Me and my daughter honestly just had the best experience at this Baskin-Robbins the young man in there helping us was so kind and polite and he engaged in conversation with us it really was refreshing

I take the kids here from time to time.. never had a bad experience here well at this location.. I have had some not so great experiences at other places but the girls here are very helpful and patient.. the ice cream is good and the ice cream cakes are one of my girls favorite thing to get.. the cakes can get up to $40 $50 bucks depending on size but they are worth it...