Barro's Pizza

Extremely disappointed with my experience today. I ordered a single X-Large pizza and paid with cash. Not only was the pizza burnt and nearly bone-dry with almost no sauce, but I was also shortchanged by $20. I trusted the cashier when they stated the amount, but after counting it at home, the math didn’t add up. Poor quality control and a major hit to my wallet. I won't be back.

This is a pretty good pizza spot. Cooked to order, always tastes fresh. Pizza is a little greasy, but you kind of want that in a place like this. Friendly staff, Vaeh is a standout. She answered all my menu questions in a very knowledgeable and warm manner. Good wings too, and I enjoy the Chicago centric decor. Sports on TV, clean dining room, decent for families or just takeout. Ask for Vaeh, she's an expert on everything Barros!

Have eaten at another Barro's many times, with positive experiences. This was terrible. Had 5 adults and 2 children. Took forever to get our food, which I asked to be served all at one time. One adult and child served, 10 min. later a couple more orders. Finally all served,but pizzas were way overcooked. Wings hard, as overcooked. I am an AJ resident,and was hoping for a great local pizza place to take family and friends. This is not it.

1st time and ordered to go. Arrived to pick up. Only to find that my pizza was given to someone else. They returned it and at first they were going to just give it to me until I said something. They corrected and made me a new pizza. Which was very good. However the cookie was burnt on the edges. So will likely return but will be careful and not order the cookie again.

Came in to do a delivery service through a third party. There was a situation that had went wrong and I want to say that Alana handled all situation with professionalism. She was knowledgeable, handle all situation with care and detailed! She is a superstar, she went above an beyond to make sure everything was correct with care for the customer orders and diffusioning difficult situations. Thank you again so much your awesome!! I would definitely come back with this impeccable service! 🤘🏽😇