Auntie Anne's

I have enjoyed this establishment for years. I still intend too, and hopefully the service will improve at this location. They were out of actual pretzels & I was willing to wait for however long it took to make more. However, I was told they were not going to make more. This was not even close to closing, there was more than enough staff, and it wasn't that busy. Hmm, not going or willing to make actual pretzels at a pretzel making establishment.

The Dartmouth Mall store must have made too much money this week. They're not opening until 1:00 pm this Sunday 12/21/25

Quality has gone down, pretzels are not fresh. Taste like they have been sitting out for hours. My mom got the pretzel bites, which were so very greasy. Employee behind counter on phone, acts like you are a bother to them when you want to order. Not to mention, they want tips after.

There were 6 people in line cashier girl had back turned to us and showed no desire to help us....her and other girls working were laughing ......this was so pitiful to watch this is future of America terrible terrible terrible!

I enjoy all the different options they offer. Although the mall can get busy at times, they are always prepared with fresh pretzels and expedient staff.