Arby's

My visit on 10/14 was a pleasant one, I was greeted by a nice guy who took my order, he was wondering if he spelled my name right and he did 😁😁😁, he was very nice to everyone that was in there during my visit

Old employee guy needs to not be anal about customers ordering online. Placed a online order while parked bc there was a coupon I wanted to use. Then we pulled into the drive thru after placing it. When given our food he was telling us off about how basically when you place a order online it takes time for them to do it or something and like basically saying we came to early for it without saying we did. There is no difference in someone ordering online or at the drive thru. If we had ordered thru the drive we still would have waited for food bc they had to cook the tenders since they didnt have any fresh ones ready.

I need you to stop what youre doing and look at the sandwich at the top of the picture. Now, no one expects that level of sandwich at a fast food place, but if it is approached, I am grateful. The sandwich I recieved tonight is in the bottom pictures. The large meal was nearly $14. The taste was average, it didn't fill me up and I was saddened by the discrepancy in the pictures. For a place that claimed its not your average fast food joint, this looked very low quality, fast food-ish. So that you can gauge me on my consistency, when the Arby's Gyro sandwiches came out, I would run across traffic to get those (when they were 2 for $6... in the stone ages). They looked great in the picture, and the product served was about 90% of the picture!! They were incredible!! This sandwich was about

My mom went through this Arby’s drive-thru and shortly after, someone tried to run over $200 in fraudulent online charges using her credit card. The only place her card was out of her hands was here. It’s shocking and honestly pathetic that anyone on staff would engage in behavior even close to this. It shows a complete lack of integrity and basic decency. Management should be embarrassed and take this seriously; customers deserve better than this.

I placed an order for 2 Arby's roast beef sandwiches through the app. They were ready when they were supposed to be. However, my husband went to eat them at work and they were PINK! Not cooked. I called and asked for a refund. They wanted to replace it. Heck no, I don't want food from somewhere that doesn't know how to cook. Now, because I used the app, I have to call that number in regards to getting a refund. So ridiculous. Train your people better. Or get people who know how to cook.