Arby's

The food was great, however while we waited we heard someone say "give that half pound to the drive thru, I know its for the lobby but they can wait".... it wasn't an overly big deal, but the customer should NEVER hear that.

I go Arby’s because meat call me in sleep. Whisper soft. Say, “We have the meats.” I wake up, grab keys, and drive like truck possessed by beef spirit. I ask for Meat Mountain, secret menu item. Employee look scared but respectful, like I just requested national treasure. I say, “Yes. I want all meats. Stack like Soviet apartment block. Tall. Heavy. Mysterious.” Sandwich come out so big I thought they bring me small dog. Inside: roast beef, turkey, ham, bacon, brisket, corned beef, chicken tenders, and steak. If one more animal added, I’d need building permit. I take bite. Explosion. Sauce shoot out like geyser, drip down beard like holy oil anointing chosen warrior. Arby Sauce. Horsey Sauce. Mystery Sauce. I not care. I become Sauce Man now. Beard hold more flavor than drive-thru menu.

A "sub-manager" as he called himself, was unbelievably rude to the doordasher picking up my order. For some reason doordash got my order, but Arby's did not. When the doordasher was trying to resolve the mix up, this "sub-manager" screamed at him from across the restaurant to "MAKE the customer cancel the order and re-do it". Then refused to speak with the dasher any further. The problem with this is by canceling my order after a dasher has been assigned, I will not be refunded any money. So I'd have to pay for my food twice. The dasher tried explaining this so something could be figured out, but again this sub-manager wouldn't speak to them. I have a BIG issue with them thinking they can mistreat a dasher over a simple computer glitch that is no one's fault. And an equally big issue wit

I had a terrible annoying interaction at our local Arby's! I won't be back. I believe her name was Angela she was cruel and disrespectful to one of her coworkers all because her coworker was super friendly! I hope that sweet girl can have a better day! Kind souls are rare nowadays, don't chase them away!! Our Arby's is so down in the crapper because of these kinds or people chasing away the kind souls! DO NOT COME HERE EVER!

Lady at drive thru had me pull around because they needed to remake something after 15 mins of waiting outside I went in to see where the rest of my food was and the guy at the counter acted like I was crazy or stupid. Once I finally got thru to him what I ordered and what I was missing he still had a poor attitude with me.