A&W Restaurant

Went through the drive thru today and not only were they fast and friendly but Meika did everything to make sure the order was correct and we were in and out of there as fast as possible

The service was hirrible. After they made our entire order incorrect, we had to wait and wait forever to just get two chili dogs. It came with fries that were stone-cold. The chili dog sauce was so old parts of it was black. Happy to say the root beer in the machine was still delicious.

It's been years since I've eaten here, so when I pulled up, I needed a little time to look over the menu. I was prompted after 5 seconds of not giving an order "for help in finding something". It takes me more than 5 seconds to read the board. When I did put my order in, I was told they didn't have anything cooked that I ordered & was asked to adjust my order. I still had to wait for my new order to be cooked. So, why was I rushed to put in my order? There was no one in the drive through & the parking lot was not full. The food we got was good, but the service doesn't make me want to be a returned customer.

The staff is usually friendly. The place is usually clean. I like that you can choose between A&W and KFC. That way the whole family can get what they want to eat. It's just off the highway so it is easy to get to. The cheese curds are great while they are hot.

The staff is untrained, didn’t get the basic things that come on the hotdogs we ordered. When you tell the staff that the root beer is out and no one says let me get you some from drive thru while we load the machine in the dining room. It’s an A&W restaurant. The cashier didn’t get our order right so the rest of our food got cold while we waited on the stuff he missed. There was no one on the counter when we came in. They were eating and drinking in back.