Arby's

I tried to use the company's "How did we do survey?" but it doesn't appear they actually care because I attempted to enter my "Order Number" four times and it was not accepted. I'm not that stupid. Entryway vestibule was sloppy wet, muddy and obviously ignored. Order taker/cashier was good. Two condiment dispensers didn't work. I tried the Smoked Brisket meal...it was barely warm and reminded me of a ham sandwich during college (compressed, crushed and old cheese)...disappointing and something I wouldn't try again or recommend. Not a good experience...this store is very up/down, inconsistent.

I frequent this location and everytime i go by Ron takes my order. He has excellent customer service skills. Busy slow hes always nice help and ask hows ypur day going. His commitment to excellent customer service makes it a joy to come to this location

The food arrived hot and freshly prepared. Inside the restaurant seemed clean and had lots of room for dining. The staff person behind the counter proved helpful, even when using the app to assist in the order.

Had a roast beef slider and a shake. Both were delicious. The woman at the drive-thru was friendly as well.

I ordered an original chickensandwich with cheese. I got an original chicken sandwich with mustard and pickles. Yuck! I had to drive back amd spoke to the manager. She threw my bag away. I mentioned that my onion rings were in there. She threw attitude and rudely stated that she was going to give me new ones. I did go back one more time, because it was close to the hotel. When I got there, the same female manager was giving attitude to another customer. I will never go back. Customer service is everything!