Arby's

Collinsville, IL · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Collinsville
#23
of 75 restaurants
City Percentile
49%
rating percentile

Arby's is a restaurant located in Collinsville, IL. It is one of 75 restaurants listed in Collinsville. Its 3.9-star rating is slightly below the Collinsville city average of 4.0 stars. There are 10 photos associated with this location.

About Arby's

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Daiana Poblete · Dec 2025

The prices displayed in the restaurant are not the same as what the cashier will charge you later; their response was that's how the system works. The Hamburger was undercooked. Reference photo .

★☆☆☆☆ 1.0 Leanne Sellman · Mar 2025

It was a little after 8 the lights were off on the big Arby’s sign and the menu board lights were off. I thought they were closed at first but pulled up and they answered on the box. I had to ask them to turn the light on the menu board to see. The kid who took my order was nice and polite.. But it took at least 10 minutes to get our food. We only had two sandwiches and two fries. Fries were good and fresh. The Ruben was pathetic. There was barely any meat on it and it wasn’t on marbled rye bread and wasn’t toasted.

★★★★★ 5.0 Matthew Staszewski · Sep 2025

I placed an order for the ham and Swiss melt combo meal. This was my first time trying that and it was quite delicious. I got it large size. The employee was very polite and smiled the whole time. I appreciate her positive attitude. This restaurant is clean inside and around outside of property too.

★☆☆☆☆ 1.0 Nate · Nov 2025

Please open the blinds/curtains in the dining room. Attract business, not turn it away. You're getting paid to work. 💯 *Updated* Food cost too high? Employees including the GM, should be ringing up there food AND paying for it if it's free or not. Soda cost nothing compared to a sandwich. Come on folks.

★★☆☆☆ 2.0 Larry Doyle · Oct 2025

I came through the drive through about 7:50 pm on 10/22/25 I was the only person there. It took them 10 minutes to send out a large chocolate shake a Dr pepper and a burger, a Wednesday evening with no customers. That's pathetic. The burger was under cooked. I'm glad I won't be in this area much.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantDeliGrocery delivery serviceTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.