Applebee's Grill + Bar

We had a gift card & wanted to get it used as the weather was gorgeous to be on an outing. We went to Applebees, Freeport, IL. We had a server named Ericka & she was fantastic! She helped us with our ordering & was so kind & friendly. We were very glad to have her be our server. Our food was absolutely Delicious & fixed just right. So we feel the chef did an excellent job too! This was around 2 this afternoon. Thank you so much to the chef & to Ericka. Both deserve to be thanked for their great service. You don't know how much that means to a customer. It certainly meant a lot to us. We will come again!!

We got to have Emma as our server for dinner and she really made our night. Even though she was very busy, she stopped by often and made sure all our needs were met and that we were comfortable. The food was delicious and prepared perfectly to order.

Absolutely ridiculous! Ordered 2 burgers and honey pepper chicken with four cheese Mac via curbside. Waited nearly an hour after told our food was ready through the website and received it cold. One of the burgers came with 5 fries and a cold chicken sandwich. My chicken was barely tossed in sauce. Noodles cold and dry. Pathetic! Extremely disappointed. There is a reason we haven’t been back in years. Thought maybe things changed but nope. Don’t waste your hard earned money here.

The establishment itself seemed decent enough. However, the hostess seemed confused when we asked for a booth seat. There wasn't many people seated and there were plenty of tables available.. Even when considering social distancing with seating every other table is in play there were numerous booths available. She eventually was going to seat us at the booth closest to the door but when doing so our future server walked past and said something about sitting there that was both rude and uncalled for. I asked the hostess if she really said what I thought I heard... and after asking 3 times, I was eventually told yes. Not wanting to sit and eat at an establishment that clearly didn't want our service, we left. Too many other places in Freeport to eat to have to deal with that. Retu

First time and probably the last time! Ordered online for pick up, everything was fine with that, it was ready pretty quickly but when I got home and reached in the bag to get my broccoli chicken Alfredo and four cheese Mac and cheese all of the sauce from both had leaked out of the containers into the bag so we both had dry noodles.